CVE-2026-78355
Path Traversal in SendSupportBundle allows File Deletion Outside the Intended Directory
02 Description
Path Traversal in SendSupportBundle allows File Deletion Outside the Intended Directory
03 Exploitation and scoring
- Exploitation
- Assessed, none found. CISA's assessment recorded neither public exploit code nor evidence of exploitation when it was made.
- SSVC decision
- ExploitationnoneCISA recorded no public exploit code and no evidence of exploitation.
- AutomatablenoAt least one step from reconnaissance to exploitation cannot be reliably automated.
- Technical ImpactpartialSuccessful exploitation gives limited control of the vulnerable component.
- EPSS probability
- 0.72% probability of exploitation activity in the next 30 days.
- EPSS percentile
- Equal to or higher than the score of 53.7% of scored records. A rank, not a probability.
- NVD base score
- 8.7 (CVSS v3.x), scored by the NVD independently of the CNA.
- NVD CVSS vector
- CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:C/C:N/I:H/A:H
- NVD analysis status
- Deferred. NVD last modified this record on 2026-10-15.
- Red Hat severity
- No Red Hat rating. Red Hat rates the CVEs that affect its products.
Exploit-prediction scores from FIRST. Independent scoring and analysis status from the NVD. Vendor severity from Red Hat. Exploitation assessment and catalog membership from CISA.
04 Metadata
- Published
- 2026-10-12 06:48Z17 DAYS AGO
- Last updated
- 2026-10-15 18:07Z13 DAYS AGO
- Reserved
- 2026-08-24
- Assigning CNA
- OTRS
- Record state
- PUBLISHED
- Severity
- High (CVSS 8.7)
- CNA CVSS vector
- CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:C/C:N/I:H/A:H
- Weaknesses
- CWE-22Improper Limitation of a Pathname to a Restricted Directory ('Path Traversal')Base
- Data version
- 5.2
- Document digest
- b6fa5430a7e38a23f4c614365e7a5038b3af23501e8454978a013a97b4f6aaaa
05 Affected products
06 References
07 Remediation
Update to latest version of OTRS (2026.7.1. or later). Please note that there will be no OTRS 7 patches
08 Fixed in
Ubuntu 16.04 LTS
- otrs2 No fix yet
Source: Ubuntu, Canonical Ltd. Licensed under CC BY-SA 4.0. Received through OSV.dev. Reformatted by exploit.cc.
Ubuntu 18.04 LTS
- otrs2 No fix yet
Source: Ubuntu, Canonical Ltd. Licensed under CC BY-SA 4.0. Received through OSV.dev. Reformatted by exploit.cc.
Ubuntu 20.04 LTS
- otrs2 No fix yet
Source: Ubuntu, Canonical Ltd. Licensed under CC BY-SA 4.0. Received through OSV.dev. Reformatted by exploit.cc.
Ubuntu 22.04 LTS
- otrs2 No fix yet
Source: Ubuntu, Canonical Ltd. Licensed under CC BY-SA 4.0. Received through OSV.dev. Reformatted by exploit.cc.
Ubuntu 24.04 LTS
- znuny No fix yet
Source: Ubuntu, Canonical Ltd. Licensed under CC BY-SA 4.0. Received through OSV.dev. Reformatted by exploit.cc.
Ubuntu 26.04 LTS
- znuny No fix yet
Source: Ubuntu, Canonical Ltd. Licensed under CC BY-SA 4.0. Received through OSV.dev. Reformatted by exploit.cc.
Ubuntu 26.10
- znuny No fix yet
Source: Ubuntu, Canonical Ltd. Licensed under CC BY-SA 4.0. Received through OSV.dev. Reformatted by exploit.cc.
A release or ecosystem missing from this list has no record here. It may be unaffected or not covered by the source. Source notices and licences.