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01 Record

CVE-2026-4654

Awesome Support <= 6.3.7 - Authenticated (Subscriber+) Insecure Direct Object Reference to Unauthorized Ticket Reply Access via 'ticket_id' Parameter

MediumPUBLISHEDCNA: Wordfence
CNA base score5.3 CVSS v3.xCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N
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02 Description

Awesome Support <= 6.3.7 - Authenticated (Subscriber+) Insecure Direct Object Reference to Unauthorized Ticket Reply Access via 'ticket_id' Parameter

03 Exploitation and scoring

Exploitation
Assessed, none found. CISA's assessment recorded neither public exploit code nor evidence of exploitation when it was made.
SSVC decision
  • ExploitationnoneCISA recorded no public exploit code and no evidence of exploitation.
  • AutomatableyesAn attacker can reliably automate reconnaissance through exploitation, so this scales.
  • Technical ImpactpartialSuccessful exploitation gives limited control of the vulnerable component.
CISA publishes the decision points, not a final SSVC decision. The decision also depends on mission and well-being impact, which is a property of your deployment rather than of the vulnerability.
EPSS probability
0.32% probability of exploitation activity in the next 30 days.
EPSS percentile
Equal to or higher than the score of 25.5% of scored records. A rank, not a probability.
NVD base score
5.3 (CVSS v3.x), scored by the NVD independently of the CNA.
NVD CVSS vector
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N
NVD analysis status
Deferred. NVD last modified this record on 2026-07-25.
Red Hat severity
No Red Hat rating. Red Hat rates the CVEs that affect its products.

Exploit-prediction scores from FIRST. Independent scoring and analysis status from the NVD. Vendor severity from Red Hat. Exploitation assessment and catalog membership from CISA.

04 Metadata

Published
2026-04-08 07:43Z6 MO AGO
Last updated
2026-04-08 18:50Z6 MO AGO
Reserved
2026-03-23
Assigning CNA
Wordfence
Record state
PUBLISHED
Severity
Medium (CVSS 5.3)
CNA CVSS vector
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N
Weaknesses
  • CWE-639Authorization Bypass Through User-Controlled KeyBase
Data version
5.2
Document digest
6821db28465bcbc08f8be84a10d3d4356096ad7605bf7b46dfcebdd935173a3b

05 Affected products

VendorProductVersionsPlatforms
awesomesupportAwesome Support – WordPress HelpDesk & Support Plugin0 to 6.3.7—

06 References