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01 Record

CVE-2026-36214

osTicket versions from 1.10 up to 1.17.7 and from 1.18.0 up to 1.18.3 are vulnerable to a stored XSS due to a vulnerable Bootstrap Tooltip component and insufficient HTML sanitization, allowing remote

MediumPUBLISHEDCNA: mitre
CNA base score6.4 CVSS v3.xCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:L/I:L/A:N
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02 Description

osTicket versions from 1.10 up to 1.17.7 and from 1.18.0 up to 1.18.3 are vulnerable to a stored XSS due to a vulnerable Bootstrap Tooltip component and insufficient HTML sanitization, allowing remote

03 Exploitation and scoring

Exploitation
Public exploit code exists. CISA's assessment records a public proof of concept. That is not a report of exploitation in the wild.
SSVC decision
  • ExploitationpocPublic proof-of-concept exploit code exists. Not a report of exploitation in the wild.
  • AutomatablenoAt least one step from reconnaissance to exploitation cannot be reliably automated.
  • Technical ImpactpartialSuccessful exploitation gives limited control of the vulnerable component.
CISA publishes the decision points, not a final SSVC decision. The decision also depends on mission and well-being impact, which is a property of your deployment rather than of the vulnerability.
EPSS probability
0.37% probability of exploitation activity in the next 30 days.
EPSS percentile
Equal to or higher than the score of 31.5% of scored records. A rank, not a probability.
NVD base score
6.4 (CVSS v3.x), scored by the NVD independently of the CNA.
NVD CVSS vector
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:L/I:L/A:N
NVD analysis status
Deferred. NVD last modified this record on 2026-08-04.
Red Hat severity
No Red Hat rating. Red Hat rates the CVEs that affect its products.

Exploit-prediction scores from FIRST. Independent scoring and analysis status from the NVD. Vendor severity from Red Hat. Exploitation assessment and catalog membership from CISA.

04 Metadata

Published
2026-07-14 00:00Z3 MO AGO
Last updated
2026-08-04 17:22Z2 MO AGO
Reserved
2026-04-06
Assigning CNA
mitre
Record state
PUBLISHED
Severity
Medium (CVSS 6.4)
CNA CVSS vector
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:L/I:L/A:N
Weaknesses
  • CWE-79Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')Base
Data version
5.2
Document digest
c4f4a736557aa6a200b449a7218b56f5d44455b48684a0bbabe460e197fff493

05 Affected products

VendorProductVersionsPlatforms
osTicketosTicket1.10.0 to < 1.17.8, 1.18.0 to < 1.18.4—

06 References