synced 6 MIN AGO
01 Record

CVE-2026-20314

Cisco Packaged Contact Center Enterprise & Cisco Unified Contact Center Enterprise Server-Side Request Forgery Vulnerability

MediumPUBLISHEDCNA: cisco
CNA base score5.0 CVSS v3.xCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:N/I:L/A:N
View raw JSON

02 Description

Cisco Packaged Contact Center Enterprise & Cisco Unified Contact Center Enterprise Server-Side Request Forgery Vulnerability

03 Exploitation and scoring

Exploitation
Assessed, none found. CISA's assessment recorded neither public exploit code nor evidence of exploitation when it was made.
SSVC decision
  • ExploitationnoneCISA recorded no public exploit code and no evidence of exploitation.
  • AutomatablenoAt least one step from reconnaissance to exploitation cannot be reliably automated.
  • Technical ImpactpartialSuccessful exploitation gives limited control of the vulnerable component.
CISA publishes the decision points, not a final SSVC decision. The decision also depends on mission and well-being impact, which is a property of your deployment rather than of the vulnerability.
EPSS probability
0.43% probability of exploitation activity in the next 30 days.
EPSS percentile
Equal to or higher than the score of 37.5% of scored records. A rank, not a probability.
NVD base score
5.0 (CVSS v3.x), scored by the NVD independently of the CNA.
NVD CVSS vector
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:N/I:L/A:N
NVD analysis status
Awaiting Analysis. NVD last modified this record on 2026-10-26.
Red Hat severity
No Red Hat rating. Red Hat rates the CVEs that affect its products.

Exploit-prediction scores from FIRST. Independent scoring and analysis status from the NVD. Vendor severity from Red Hat. Exploitation assessment and catalog membership from CISA.

04 Metadata

Published
2026-08-19 16:20Z2 MO AGO
Last updated
2026-08-19 19:33Z2 MO AGO
Reserved
2025-10-08
Assigning CNA
cisco
Record state
PUBLISHED
Severity
Medium (CVSS 5.0)
CNA CVSS vector
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:N/I:L/A:N
Weaknesses
  • CWE-918Server-Side Request Forgery (SSRF)Base
Data version
5.2
Document digest
de3c585c3949137d52bf9f738416ce8e94635f81be17876bb7d4443ba49c6c8e

05 Affected products

VendorProductVersionsPlatforms
CiscoCisco Packaged Contact Center Enterprise12.5(1), 11.0(1), 12.0(1), 11.0(2), 11.5(1), 10.5(1), 10.5(2), 11.6(2), 10.5(1)_ES7, 11.6(1), 10.5(2)_ES8, 12.5(2), 12.6(2), 15.0(1)—
CiscoCisco Unified Contact Center Enterprise12.6(1)ES3, 12.6(1)ES1, 12.6(1), 12.6(1)ES2, 12.6(1)SecurityPatch, 12.5(1)ES1, 12.5(1), 12.6(1)ES4, 11.0(1), 10.5(1), 12.0(1), 10.5, 11.0, 11.5, 12.6(2), 12.6(2)ES1, 12.6(2)ES2, 15.0(1), 12.6(2)ES3, 15.0(1)ET01, 15.0(1)_SP1, 15.0(1)ES202508, 15.0(1)ES202511, 12.6(2)ES4, 15.0(1)SU1, 15.0(1)ES202603, 12.6(2)ES5—

06 References