{
    "dataType": "CVE_RECORD",
    "dataVersion": "5.2",
    "cveMetadata": {
        "cveId": "CVE-2026-19806",
        "assignerOrgId": "b15e7b5b-3da4-40ae-a43c-f7aa60e62599",
        "state": "PUBLISHED",
        "assignerShortName": "Wordfence",
        "dateReserved": "2026-08-13T21:00:07.082Z",
        "datePublished": "2026-09-01T04:27:49.216Z",
        "dateUpdated": "2026-09-01T04:27:49.216Z"
    },
    "containers": {
        "cna": {
            "providerMetadata": {
                "orgId": "b15e7b5b-3da4-40ae-a43c-f7aa60e62599",
                "shortName": "Wordfence",
                "dateUpdated": "2026-09-01T04:27:49.216Z"
            },
            "affected": [
                {
                    "vendor": "devitemsllc",
                    "product": "Support Genix – Helpdesk, AI Chatbot, Knowledge Base & Customer Support Ticketing System",
                    "versions": [
                        {
                            "version": "0",
                            "status": "affected",
                            "lessThanOrEqual": "1.4.52",
                            "versionType": "semver"
                        }
                    ],
                    "defaultStatus": "unaffected"
                }
            ],
            "descriptions": [
                {
                    "lang": "en",
                    "value": "The Support Genix – Helpdesk, AI Chatbot, Knowledge Base & Customer Support Ticketing System plugin for WordPress is vulnerable to Authentication Bypass leading to Administrator Account Takeover in all versions up to, and including, 1.4.52 via the `guest_ticket_login()` function and its `p` parameter. This is due to the site-wide AES-256-CBC encryption key being derived from only three two-digit `wp_rand(10, 99)` values and a Unix timestamp via `md5()` — yielding approximately 19.5 bits of entropy — combined with a deterministic IV derived from the password, no authentication tag on the ciphertext, and no capability check, nonce, or session validation on the publicly reachable `/sgnix/?p=<token>` endpoint. This makes it possible for authenticated attackers, with subscriber-level access and above, who can obtain a single legitimate guest ticket token as a known-plaintext oracle and bound the plugin activation timestamp, to exhaust the ~729,000-candidate keyspace entirely offline, recover the site-wide encryption key, and forge a self-consistent `{ticket_id, ticket_user}` token targeting any administrator-owned ticket. Submitting the forged token to the unprotected endpoint causes `wp_set_auth_cookie()` to be called for that administrator, granting the attacker full administrative access to the WordPress site."
                }
            ],
            "title": "Support Genix <= 1.4.52 - Authenticated (Subscriber+) Authentication Bypass to Administrator Account Takeover via 'p' Parameter Forged Guest Token",
            "references": [
                {
                    "url": "https://www.wordfence.com/threat-intel/vulnerabilities/id/188f7c1d-e8ad-4114-9aa4-c3e8b51c5f2c?source=cve"
                },
                {
                    "url": "https://plugins.trac.wordpress.org/browser/support-genix-lite/tags/1.4.51/modules/Apbd_wps_settings.php#L748"
                },
                {
                    "url": "https://plugins.trac.wordpress.org/browser/support-genix-lite/tags/1.4.51/modules/Apbd_wps_settings.php#L152"
                },
                {
                    "url": "https://plugins.trac.wordpress.org/browser/support-genix-lite/tags/1.4.51/libs/Apbd_Wps_EncryptionLib.php#L27"
                },
                {
                    "url": "https://plugins.trac.wordpress.org/browser/support-genix-lite/tags/1.4.51/core/secondary_helper.php#L754"
                },
                {
                    "url": "https://plugins.trac.wordpress.org/browser/support-genix-lite/tags/1.4.51/models/database/Mapbd_wps_ticket.php#L457"
                },
                {
                    "url": "https://plugins.trac.wordpress.org/browser/support-genix-lite/tags/1.4.50/modules/Apbd_wps_settings.php#L748"
                },
                {
                    "url": "https://plugins.trac.wordpress.org/browser/support-genix-lite/tags/1.4.50/modules/Apbd_wps_settings.php#L152"
                },
                {
                    "url": "https://plugins.trac.wordpress.org/browser/support-genix-lite/tags/1.4.50/libs/Apbd_Wps_EncryptionLib.php#L27"
                },
                {
                    "url": "https://plugins.trac.wordpress.org/browser/support-genix-lite/tags/1.4.50/core/secondary_helper.php#L754"
                },
                {
                    "url": "https://plugins.trac.wordpress.org/browser/support-genix-lite/tags/1.4.50/models/database/Mapbd_wps_ticket.php#L457"
                },
                {
                    "url": "https://plugins.trac.wordpress.org/changeset?reponame=&old=3668350%40support-genix-lite&new=3668350%40support-genix-lite"
                }
            ],
            "problemTypes": [
                {
                    "descriptions": [
                        {
                            "lang": "en",
                            "description": "CWE-287 Improper Authentication",
                            "cweId": "CWE-287",
                            "type": "CWE"
                        }
                    ]
                }
            ],
            "metrics": [
                {
                    "cvssV3_1": {
                        "version": "3.1",
                        "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H",
                        "baseScore": 8.8,
                        "baseSeverity": "HIGH"
                    }
                }
            ],
            "credits": [
                {
                    "lang": "en",
                    "type": "finder",
                    "value": "Supakiad S. (m3ez)"
                }
            ],
            "timeline": [
                {
                    "time": "2026-08-21T17:35:41.000Z",
                    "lang": "en",
                    "value": "Vendor Notified"
                },
                {
                    "time": "2026-08-31T16:02:05.000Z",
                    "lang": "en",
                    "value": "Disclosed"
                }
            ]
        }
    }
}