02 Records
FEED: ACQUIRING
01 RecordSTATE: PUBLISHED
02 Description
CNA: SolarWindsSolarWinds Web Help Desk Hardcoded Credentials Vulnerability
03 Exploitation and scoring
SRC: CISA, FIRST, NVD, RED HAT- Exploitation
- Assessed, none found. CISA's assessment recorded neither public exploit code nor evidence of exploitation when it was made.
- SSVC decision
- ExploitationnoneCISA recorded no public exploit code and no evidence of exploitation.
- AutomatablenoAt least one step from reconnaissance to exploitation cannot be reliably automated.
- Technical ImpacttotalSuccessful exploitation gives total control of the vulnerable component.
CISA publishes the decision points, not a final SSVC decision. The decision also depends on mission and well-being impact, which is a property of your deployment rather than of the vulnerability.- EPSS probability
- 0.54% probability of exploitation activity in the next 30 days.
- EPSS percentile
- Ranks above 43.4% of scored records. A rank, not a probability.
- NVD base score
- 7.5 (CVSS v3.x), scored by the NVD independently of the CNA.
- NVD CVSS vector
- CVSS:3.1/AV:N/AC:H/PR:L/UI:N/S:U/C:H/I:H/A:H
- NVD analysis status
- Analyzed. NVD last modified this record on 2026-06-17.
- Red Hat severity
- No Red Hat rating. Red Hat rates the CVEs that affect its products.
Exploit-prediction scores from FIRST. Independent scoring and analysis status from the NVD. Vendor severity from Red Hat. Exploitation assessment and catalog membership from CISA.
SCHEMA: 5.2
- Published
- 2026-01-28 07:31Z7 MO AGO
- Last updated
- 2026-02-26 15:04Z6 MO AGO
- Reserved
- 2025-04-16
- Assigning CNA
- SolarWinds
- Record state
- PUBLISHED
- Severity
- High (CVSS 7.5)
- CNA CVSS vector
- CVSS:3.1/AV:N/AC:H/PR:L/UI:N/S:U/C:H/I:H/A:H
- Weaknesses
- CWE-798Use of Hard-coded CredentialsBase
- Data version
- 5.2
- Document digest
- dccaec4383cd77ead8e6633f4f41ec405841711b6106f18115164acff6e3b15d
05 Affected products
PAIRS: 1VendorProductVersionsPlatforms
SRC: CNA
SolarWinds recommends customers upgrade to Web Help Desk version 2026.1, and to follow the steps in the guide to unlink the demo client from the admin user. The guide can be found in the release notes and the Web Help Desk Secure Configuration guide, which can be found here: https://documentation.solarwinds.com/en/success_center/whd/content/helpdesksecureconfiguration.htm https://documentation.solarwinds.com/en/success_center/whd/content/helpdesksecureconfiguration.htm .