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01 Record

CVE-2025-26399

SolarWinds Web Help Desk Deserialization of Untrusted Data Privilege Escalation Vulnerability

CriticalKEVPUBLISHEDCNA: SolarWinds
CNA base score9.8 CVSS v3.xCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

02 Description

SolarWinds Web Help Desk Deserialization of Untrusted Data Privilege Escalation Vulnerability

03 Exploitation and scoring

Exploitation
Exploited in the wild. Listed in the CISA Known Exploited Vulnerabilities catalog on 2026-03-09. Federal remediation due 2026-03-12. Known ransomware campaign use: reported by CISA.
SSVC decision
  • ExploitationactiveCISA reports credible evidence of active exploitation.
  • AutomatableyesAn attacker can reliably automate reconnaissance through exploitation, so this scales.
  • Technical ImpacttotalSuccessful exploitation gives total control of the vulnerable component.
CISA publishes the decision points, not a final SSVC decision. The decision also depends on mission and well-being impact, which is a property of your deployment rather than of the vulnerability.
EPSS probability
90.12% probability of exploitation activity in the next 30 days.
EPSS percentile
Equal to or higher than the score of 99.7% of scored records. A rank, not a probability.
NVD base score
9.8 (CVSS v3.x), scored by the NVD independently of the CNA.
NVD CVSS vector
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
NVD analysis status
Analyzed. NVD last modified this record on 2026-10-11.
Red Hat severity
No Red Hat rating. Red Hat rates the CVEs that affect its products.

Exploit-prediction scores from FIRST. Independent scoring and analysis status from the NVD. Vendor severity from Red Hat. Exploitation assessment and catalog membership from CISA.

04 Metadata

Published
2025-09-23 05:07Z1 YR AGO
Last updated
2026-08-04 03:55Z2 MO AGO
Reserved
2025-02-08
Assigning CNA
SolarWinds
Record state
PUBLISHED
Severity
Critical (CVSS 9.8)
CNA CVSS vector
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
Weaknesses
  • CWE-502Deserialization of Untrusted DataBase
Data version
5.2
Document digest
a2a0459d93a5dd0d9727e8558a42fec224632af5d0d849edec9f4436e73a097e

05 Affected products

VendorProductVersionsPlatforms
SolarWindsWeb Help Desk12.8.7 and below—

06 References

07 Remediation

SolarWinds recommends customers to upgrade to Web Help Desk version 12.8.7 HF1 as soon as is practical.