01 Record
CVE-2025-26399
SolarWinds Web Help Desk Deserialization of Untrusted Data Privilege Escalation Vulnerability
CriticalKEVPUBLISHEDCNA: SolarWinds
CNA base score9.8 CVSS v3.xCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
02 Description
SolarWinds Web Help Desk Deserialization of Untrusted Data Privilege Escalation Vulnerability
03 Exploitation and scoring
- Exploitation
- Exploited in the wild. Listed in the CISA Known Exploited Vulnerabilities catalog on 2026-03-09. Federal remediation due 2026-03-12. Known ransomware campaign use: reported by CISA.
- SSVC decision
- ExploitationactiveCISA reports credible evidence of active exploitation.
- AutomatableyesAn attacker can reliably automate reconnaissance through exploitation, so this scales.
- Technical ImpacttotalSuccessful exploitation gives total control of the vulnerable component.
- EPSS probability
- 90.12% probability of exploitation activity in the next 30 days.
- EPSS percentile
- Equal to or higher than the score of 99.7% of scored records. A rank, not a probability.
- NVD base score
- 9.8 (CVSS v3.x), scored by the NVD independently of the CNA.
- NVD CVSS vector
- CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
- NVD analysis status
- Analyzed. NVD last modified this record on 2026-10-11.
- Red Hat severity
- No Red Hat rating. Red Hat rates the CVEs that affect its products.
Exploit-prediction scores from FIRST. Independent scoring and analysis status from the NVD. Vendor severity from Red Hat. Exploitation assessment and catalog membership from CISA.
04 Metadata
- Published
- 2025-09-23 05:07Z1 YR AGO
- Last updated
- 2026-08-04 03:55Z2 MO AGO
- Reserved
- 2025-02-08
- Assigning CNA
- SolarWinds
- Record state
- PUBLISHED
- Severity
- Critical (CVSS 9.8)
- CNA CVSS vector
- CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
- Weaknesses
- CWE-502Deserialization of Untrusted DataBase
- Data version
- 5.2
- Document digest
- a2a0459d93a5dd0d9727e8558a42fec224632af5d0d849edec9f4436e73a097e
05 Affected products
VendorProductVersionsPlatforms
06 References
- www.solarwinds.comhttps://www.solarwinds.com/trust-center/security-advisories/CVE-2025-26399
- documentation.solarwinds.comhttps://documentation.solarwinds.com/en/success_center/whd/content/release_notes/whd_12-8-7-hotfix-1_release_notes.htm
- www.microsoft.comhttps://www.microsoft.com/en-us/security/blog/2026/02/06/active-exploitation-solarwinds-web-help-desk/
- www.cisa.govhttps://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2025-26399
07 Remediation
SolarWinds recommends customers to upgrade to Web Help Desk version 12.8.7 HF1 as soon as is practical.