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01 Record

CVE-2025-24389

SMTP Password will be shown in cleartext on some SMTP errors

MediumPUBLISHEDCNA: OTRS
CNA base score6.3 CVSS v3.xCVSS:3.1/AV:L/AC:H/PR:L/UI:N/S:U/C:H/I:H/A:N

02 Description

SMTP Password will be shown in cleartext on some SMTP errors

03 Exploitation and scoring

Exploitation
Assessed, none found. CISA's assessment recorded neither public exploit code nor evidence of exploitation when it was made.
SSVC decision
  • ExploitationnoneCISA recorded no public exploit code and no evidence of exploitation.
  • AutomatablenoAt least one step from reconnaissance to exploitation cannot be reliably automated.
  • Technical ImpacttotalSuccessful exploitation gives total control of the vulnerable component.
CISA publishes the decision points, not a final SSVC decision. The decision also depends on mission and well-being impact, which is a property of your deployment rather than of the vulnerability.
EPSS probability
0.14% probability of exploitation activity in the next 30 days.
EPSS percentile
Equal to or higher than the score of 3.3% of scored records. A rank, not a probability.
NVD base score
6.3 (CVSS v3.x), scored by the NVD independently of the CNA.
NVD CVSS vector
CVSS:3.1/AV:L/AC:H/PR:L/UI:N/S:U/C:H/I:H/A:N
NVD analysis status
Deferred. NVD last modified this record on 2026-06-17.
Red Hat severity
No Red Hat rating. Red Hat rates the CVEs that affect its products.

Exploit-prediction scores from FIRST. Independent scoring and analysis status from the NVD. Vendor severity from Red Hat. Exploitation assessment and catalog membership from CISA.

04 Metadata

Published
2025-01-27 05:59Z1 YR AGO
Last updated
2025-02-12 20:41Z1 YR AGO
Reserved
2025-01-21
Assigning CNA
OTRS
Record state
PUBLISHED
Severity
Medium (CVSS 6.3)
CNA CVSS vector
CVSS:3.1/AV:L/AC:H/PR:L/UI:N/S:U/C:H/I:H/A:N
Weaknesses
  • CWE-532Insertion of Sensitive Information into Log FileBase
Data version
5.1
Document digest
8e36d9f1e282056f4b880ce32c30bdc6f3f9e3fccf5ad2c8bf7feb2582795ee9

05 Affected products

VendorProductVersionsPlatforms
OTRS AGOTRS7.0.x, 8.0.x, 2023.x, 2024.x—
OTRS AG((OTRS)) Community Edition6.0.x to 6.0.34—

06 References

07 Remediation

Update to OTRS 2025.1.x. Please note that there will be no OTRS 7 patches. Optional: Use MTA based sending on the OTRS instance e.g. postfix