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01 Record

CVE-2025-13534

ELEX WordPress HelpDesk & Customer Ticketing System <= 3.3.2 - Authenticated (Contributor+) Privilege Escalation via eh_crm_edit_agent AJAX Action

MediumPUBLISHEDCNA: Wordfence
CNA base score6.3 CVSS v3.xCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:L/A:L
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02 Description

ELEX WordPress HelpDesk & Customer Ticketing System <= 3.3.2 - Authenticated (Contributor+) Privilege Escalation via eh_crm_edit_agent AJAX Action

03 Exploitation and scoring

Exploitation
Assessed, none found. CISA's assessment recorded neither public exploit code nor evidence of exploitation when it was made.
SSVC decision
  • ExploitationnoneCISA recorded no public exploit code and no evidence of exploitation.
  • AutomatablenoAt least one step from reconnaissance to exploitation cannot be reliably automated.
  • Technical ImpactpartialSuccessful exploitation gives limited control of the vulnerable component.
CISA publishes the decision points, not a final SSVC decision. The decision also depends on mission and well-being impact, which is a property of your deployment rather than of the vulnerability.
EPSS probability
0.27% probability of exploitation activity in the next 30 days.
EPSS percentile
Equal to or higher than the score of 19.1% of scored records. A rank, not a probability.
NVD base score
8.8 (CVSS v3.x), scored by the NVD independently of the CNA.
NVD CVSS vector
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H
NVD analysis status
Analyzed. NVD last modified this record on 2026-10-18.
Red Hat severity
No Red Hat rating. Red Hat rates the CVEs that affect its products.

Exploit-prediction scores from FIRST. Independent scoring and analysis status from the NVD. Vendor severity from Red Hat. Exploitation assessment and catalog membership from CISA.

04 Metadata

Published
2025-12-02 08:24Z11 MO AGO
Last updated
2026-04-08 16:45Z6 MO AGO
Reserved
2025-11-21
Assigning CNA
Wordfence
Record state
PUBLISHED
Severity
Medium (CVSS 6.3)
CNA CVSS vector
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:L/A:L
Weaknesses
  • CWE-269Improper Privilege ManagementClass
Data version
5.2
Document digest
5519c0aa740c95480ea89099155ec1bc4d5ec43227efff88e2e66e88a8b2700c

05 Affected products

VendorProductVersionsPlatforms
elextensionsELEX WordPress HelpDesk & Customer Ticketing System0 to 3.3.2—

06 References