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01 Record

CVE-2025-10039

ELEX WordPress HelpDesk & Customer Ticketing System <= 3.2.9 - Authenticated (Subscriber+) Insecure Direct Object Reference via 'eh_crm_ticket_single_view_client'

MediumPUBLISHEDCNA: Wordfence
CNA base score4.3 CVSS v3.xCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N
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02 Description

ELEX WordPress HelpDesk & Customer Ticketing System <= 3.2.9 - Authenticated (Subscriber+) Insecure Direct Object Reference via 'eh_crm_ticket_single_view_client'

03 Exploitation and scoring

Exploitation
Assessed, none found. CISA's assessment recorded neither public exploit code nor evidence of exploitation when it was made.
SSVC decision
  • ExploitationnoneCISA recorded no public exploit code and no evidence of exploitation.
  • AutomatablenoAt least one step from reconnaissance to exploitation cannot be reliably automated.
  • Technical ImpactpartialSuccessful exploitation gives limited control of the vulnerable component.
CISA publishes the decision points, not a final SSVC decision. The decision also depends on mission and well-being impact, which is a property of your deployment rather than of the vulnerability.
EPSS probability
0.30% probability of exploitation activity in the next 30 days.
EPSS percentile
Equal to or higher than the score of 23.4% of scored records. A rank, not a probability.
NVD base score
4.3 (CVSS v3.x), scored by the NVD independently of the CNA.
NVD CVSS vector
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N
NVD analysis status
Analyzed. NVD last modified this record on 2026-10-08.
Red Hat severity
No Red Hat rating. Red Hat rates the CVEs that affect its products.

Exploit-prediction scores from FIRST. Independent scoring and analysis status from the NVD. Vendor severity from Red Hat. Exploitation assessment and catalog membership from CISA.

04 Metadata

Published
2025-11-21 12:28Z11 MO AGO
Last updated
2026-04-08 17:27Z6 MO AGO
Reserved
2025-09-05
Assigning CNA
Wordfence
Record state
PUBLISHED
Severity
Medium (CVSS 4.3)
CNA CVSS vector
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N
Weaknesses
  • CWE-639Authorization Bypass Through User-Controlled KeyBase
Data version
5.2
Document digest
a162699e7ac962b70c058482f3322d2c0a0b6067d2d72e9c14431146e136ab7f

05 Affected products

VendorProductVersionsPlatforms
elextensionsELEX WordPress HelpDesk & Customer Ticketing System0 to 3.2.9—

06 References