01 Record
CVE-2024-49193
Zendesk before 2024-07-02 allows remote attackers to read ticket history via e-mail spoofing, because Cc fields are extracted from incoming e-mail messages and used to grant additional authorization
HighPUBLISHEDCNA: mitre
CNA base score7.5 CVSS v3.xCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N
02 Description
Zendesk before 2024-07-02 allows remote attackers to read ticket history via e-mail spoofing, because Cc fields are extracted from incoming e-mail messages and used to grant additional authorization
03 Exploitation and scoring
- Exploitation
- Public exploit code exists. CISA's assessment records a public proof of concept. That is not a report of exploitation in the wild.
- SSVC decision
- ExploitationpocPublic proof-of-concept exploit code exists. Not a report of exploitation in the wild.
- AutomatableyesAn attacker can reliably automate reconnaissance through exploitation, so this scales.
- Technical ImpactpartialSuccessful exploitation gives limited control of the vulnerable component.
- EPSS probability
- 0.68% probability of exploitation activity in the next 30 days.
- EPSS percentile
- Equal to or higher than the score of 52.2% of scored records. A rank, not a probability.
- NVD base score
- 7.5 (CVSS v3.x), scored by the NVD independently of the CNA.
- NVD CVSS vector
- CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N
- NVD analysis status
- Deferred. NVD last modified this record on 2026-06-17.
- Red Hat severity
- No Red Hat rating. Red Hat rates the CVEs that affect its products.
Exploit-prediction scores from FIRST. Independent scoring and analysis status from the NVD. Vendor severity from Red Hat. Exploitation assessment and catalog membership from CISA.
04 Metadata
- Published
- 2024-10-12 00:00Z2 YR AGO
- Last updated
- 2024-10-16 20:06Z2 YR AGO
- Reserved
- 2024-10-12
- Assigning CNA
- mitre
- Record state
- PUBLISHED
- Severity
- High (CVSS 7.5)
- CNA CVSS vector
- CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N
- Weaknesses
- CWE-290Authentication Bypass by SpoofingBase
- Data version
- 5.1
- Document digest
- 03a9ff7e4c643b91c2341e5a489e9f9a3cf52197987142a243771766f852c8b3
05 Affected products
VendorProductVersionsPlatforms