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01 Record

CVE-2024-3262

Information exposure vulnerability in Request Tracker (RT)

MediumPUBLISHEDCNA: INCIBE
CNA base score5.5 CVSS v3.xCVSS:3.1/AV:L/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N

02 Description

Information exposure vulnerability in Request Tracker (RT)

03 Exploitation and scoring

Exploitation
Assessed, none found. CISA's assessment recorded neither public exploit code nor evidence of exploitation when it was made.
SSVC decision
  • ExploitationnoneCISA recorded no public exploit code and no evidence of exploitation.
  • AutomatablenoAt least one step from reconnaissance to exploitation cannot be reliably automated.
  • Technical ImpactpartialSuccessful exploitation gives limited control of the vulnerable component.
CISA publishes the decision points, not a final SSVC decision. The decision also depends on mission and well-being impact, which is a property of your deployment rather than of the vulnerability.
EPSS probability
0.28% probability of exploitation activity in the next 30 days.
EPSS percentile
Equal to or higher than the score of 20.8% of scored records. A rank, not a probability.
NVD base score
5.5 (CVSS v3.x), scored by the NVD independently of the CNA.
NVD CVSS vector
CVSS:3.1/AV:L/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N
NVD analysis status
Deferred. NVD last modified this record on 2026-06-17.
Red Hat severity
No Red Hat rating. Red Hat rates the CVEs that affect its products.

Exploit-prediction scores from FIRST. Independent scoring and analysis status from the NVD. Vendor severity from Red Hat. Exploitation assessment and catalog membership from CISA.

04 Metadata

Published
2024-04-04 09:21Z2 YR AGO
Last updated
2025-11-03 19:29Z11 MO AGO
Reserved
2024-04-03
Assigning CNA
INCIBE
Record state
PUBLISHED
Severity
Medium (CVSS 5.5)
CNA CVSS vector
CVSS:3.1/AV:L/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N
Weaknesses
  • CWE-200Exposure of Sensitive Information to an Unauthorized ActorClass
Data version
5.2
Document digest
6bcfcbc6334b758baa8aae66cf549550a0b5fd8b5bdf6c095cf64379313deb7c

05 Affected products

VendorProductVersionsPlatforms
Best Practical SolutionsRequest Tracker4.4.1—

06 References

07 Remediation

Vulnerability fixed by applying the following patches: https://github.com/bestpractical/rt/commit/ea07e767eaef5b202e8883051616d09806b8b48a.patch and https://github.com/bestpractical/rt/commit/468f86bd3e82c3b5b5ef7087d416a7509d4b1abe.patch . In future versions of RT, this solution will be included as a configurable option of the tool.

08 Fixed in

Debian 12

  • request-tracker4
    Fixed in 4.4.6+dfsg-1.1+deb12u2
  • request-tracker5
    Fixed in 5.0.3+dfsg-3~deb12u3

Source: Debian Security Tracker, the Debian security team. Received through OSV.dev. Reformatted by exploit.cc.

Debian 13

  • request-tracker5
    Fixed in 5.0.7+dfsg-1

Source: Debian Security Tracker, the Debian security team. Received through OSV.dev. Reformatted by exploit.cc.

Debian 14

  • request-tracker5
    Fixed in 5.0.7+dfsg-1

Source: Debian Security Tracker, the Debian security team. Received through OSV.dev. Reformatted by exploit.cc.

Ubuntu 16.04 LTS

  • request-tracker4
    No fix yet

Source: Ubuntu, Canonical Ltd. Licensed under CC BY-SA 4.0. Received through OSV.dev. Reformatted by exploit.cc.

Ubuntu 20.04 LTS

  • request-tracker4
    No fix yet

Source: Ubuntu, Canonical Ltd. Licensed under CC BY-SA 4.0. Received through OSV.dev. Reformatted by exploit.cc.

Ubuntu 22.04 LTS

  • request-tracker4
    No fix yet

Source: Ubuntu, Canonical Ltd. Licensed under CC BY-SA 4.0. Received through OSV.dev. Reformatted by exploit.cc.

Ubuntu 24.04 LTS

  • request-tracker4
    No fix yet

Source: Ubuntu, Canonical Ltd. Licensed under CC BY-SA 4.0. Received through OSV.dev. Reformatted by exploit.cc.

Ubuntu 25.10

  • request-tracker4
    No fix yet

Source: Ubuntu, Canonical Ltd. Licensed under CC BY-SA 4.0. Received through OSV.dev. Reformatted by exploit.cc.

Ubuntu 26.04 LTS

  • request-tracker4
    No fix yet

Source: Ubuntu, Canonical Ltd. Licensed under CC BY-SA 4.0. Received through OSV.dev. Reformatted by exploit.cc.

Ubuntu Pro 18.04 LTS

  • request-tracker4
    No fix yet

Source: Ubuntu, Canonical Ltd. Licensed under CC BY-SA 4.0. Received through OSV.dev. Reformatted by exploit.cc.

Ubuntu Pro 22.04 LTS

  • request-tracker5
    Fixed in 5.0.1+dfsg-1ubuntu1+esm1
    Available with Ubuntu Pro: https://ubuntu.com/pro

Source: Ubuntu, Canonical Ltd. Licensed under CC BY-SA 4.0. Received through OSV.dev. Reformatted by exploit.cc.

Ubuntu Pro 24.04 LTS

  • request-tracker5
    Fixed in 5.0.5+dfsg-2ubuntu0.1~esm1
    Available with Ubuntu Pro: https://ubuntu.com/pro

Source: Ubuntu, Canonical Ltd. Licensed under CC BY-SA 4.0. Received through OSV.dev. Reformatted by exploit.cc.

A release or ecosystem missing from this list has no record here. It may be unaffected or not covered by the source. Source notices and licences.