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01 Record

CVE-2024-32129

WordPress Freshdesk (official) plugin <= 2.3.6 - Open Redirection vulnerability

MediumPUBLISHEDCNA: Patchstack
CNA base score4.7 CVSS v3.xCVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:N/A:N

02 Description

WordPress Freshdesk (official) plugin <= 2.3.6 - Open Redirection vulnerability

03 Exploitation and scoring

Exploitation
Assessed, none found. CISA's assessment recorded neither public exploit code nor evidence of exploitation when it was made.
SSVC decision
  • ExploitationnoneCISA recorded no public exploit code and no evidence of exploitation.
  • AutomatablenoAt least one step from reconnaissance to exploitation cannot be reliably automated.
  • Technical ImpactpartialSuccessful exploitation gives limited control of the vulnerable component.
CISA publishes the decision points, not a final SSVC decision. The decision also depends on mission and well-being impact, which is a property of your deployment rather than of the vulnerability.
EPSS probability
0.38% probability of exploitation activity in the next 30 days.
EPSS percentile
Equal to or higher than the score of 31.8% of scored records. A rank, not a probability.
NVD base score
4.7 (CVSS v3.x), scored by the NVD independently of the CNA.
NVD CVSS vector
CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:N/A:N
NVD analysis status
Deferred. NVD last modified this record on 2026-06-17.
Red Hat severity
No Red Hat rating. Red Hat rates the CVEs that affect its products.

Exploit-prediction scores from FIRST. Independent scoring and analysis status from the NVD. Vendor severity from Red Hat. Exploitation assessment and catalog membership from CISA.

04 Metadata

Published
2024-04-15 10:32Z2 YR AGO
Last updated
2026-04-28 16:09Z6 MO AGO
Reserved
2024-04-11
Assigning CNA
Patchstack
Record state
PUBLISHED
Severity
Medium (CVSS 4.7)
CNA CVSS vector
CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:N/A:N
Weaknesses
  • CWE-601URL Redirection to Untrusted Site ('Open Redirect')Base
Data version
5.2
Document digest
d81582335d2380fb1687d62d11d25779bfeb67d50b03867a3c87a6984c077c51

05 Affected products

VendorProductVersionsPlatforms
FreshworksFreshdesk (official)<= 2.3.6—

06 References

07 Remediation

Update to 2.4.0 or a higher version.