01 Record
CVE-2024-28986
SolarWinds Web Help Desk Java Deserialization Remote Code Execution Vulnerability
CriticalKEVPUBLISHEDCNA: SolarWinds
CNA base score9.8 CVSS v3.xCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
02 Description
SolarWinds Web Help Desk Java Deserialization Remote Code Execution Vulnerability
03 Exploitation and scoring
- Exploitation
- Exploited in the wild. Listed in the CISA Known Exploited Vulnerabilities catalog on 2024-08-15. Federal remediation due 2024-09-05.
- SSVC decision
- ExploitationactiveCISA reports credible evidence of active exploitation.
- AutomatableyesAn attacker can reliably automate reconnaissance through exploitation, so this scales.
- Technical ImpacttotalSuccessful exploitation gives total control of the vulnerable component.
- EPSS probability
- 84.62% probability of exploitation activity in the next 30 days.
- EPSS percentile
- Equal to or higher than the score of 99.6% of scored records. A rank, not a probability.
- NVD base score
- 9.8 (CVSS v3.x), scored by the NVD independently of the CNA.
- NVD CVSS vector
- CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
- NVD analysis status
- Analyzed. NVD last modified this record on 2026-06-17.
- Red Hat severity
- No Red Hat rating. Red Hat rates the CVEs that affect its products.
Exploit-prediction scores from FIRST. Independent scoring and analysis status from the NVD. Vendor severity from Red Hat. Exploitation assessment and catalog membership from CISA.
04 Metadata
- Published
- 2024-08-13 22:06Z2 YR AGO
- Last updated
- 2025-10-21 22:55Z1 YR AGO
- Reserved
- 2024-03-13
- Assigning CNA
- SolarWinds
- Record state
- PUBLISHED
- Severity
- Critical (CVSS 9.8)
- CNA CVSS vector
- CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
- Weaknesses
- CWE-502Deserialization of Untrusted DataBase
- Data version
- 5.1
- Document digest
- d8993ce08615cfb6a2f6417afcef25eaaf7c10cc1f38b525b2a17dcce02c7b94
05 Affected products
VendorProductVersionsPlatforms
06 References
07 Remediation
All SolarWinds Web Help Desk customers are advised to upgrade to the latest version of the SolarWinds Web Help Desk 12.8.3 HF 1