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01 Record

CVE-2023-49969

Customer Support System v1 was discovered to contain a SQL injection vulnerability via the id parameter at /customer_support/index.php?page=edit_customer.

MediumPUBLISHEDCNA: mitre
CNA base score4.3 CVSS v3.xCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N

02 Description

Customer Support System v1 was discovered to contain a SQL injection vulnerability via the id parameter at /customer_support/index.php?page=edit_customer.

03 Exploitation and scoring

Exploitation
Public exploit code exists. CISA's assessment records a public proof of concept. That is not a report of exploitation in the wild.
SSVC decision
  • ExploitationpocPublic proof-of-concept exploit code exists. Not a report of exploitation in the wild.
  • AutomatablenoAt least one step from reconnaissance to exploitation cannot be reliably automated.
  • Technical ImpactpartialSuccessful exploitation gives limited control of the vulnerable component.
CISA publishes the decision points, not a final SSVC decision. The decision also depends on mission and well-being impact, which is a property of your deployment rather than of the vulnerability.
EPSS probability
0.51% probability of exploitation activity in the next 30 days.
EPSS percentile
Equal to or higher than the score of 43.8% of scored records. A rank, not a probability.
NVD base score
4.3 (CVSS v3.x), scored by the NVD independently of the CNA.
NVD CVSS vector
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N
NVD analysis status
Analyzed. NVD last modified this record on 2026-06-17.
Red Hat severity
No Red Hat rating. Red Hat rates the CVEs that affect its products.

Exploit-prediction scores from FIRST. Independent scoring and analysis status from the NVD. Vendor severity from Red Hat. Exploitation assessment and catalog membership from CISA.

04 Metadata

Published
2024-03-04 00:00Z2 YR AGO
Last updated
2024-08-02 22:09Z2 YR AGO
Reserved
2023-12-04
Assigning CNA
mitre
Record state
PUBLISHED
Severity
Medium (CVSS 4.3)
CNA CVSS vector
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N
Weaknesses
  • CWE-89Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection')Base
Data version
5.1
Document digest
930a86edfb9347f5828e49b46555e80e7339f001b9771b1e7a4e73fcfc2315e4

05 Affected products

VendorProductVersionsPlatforms
sourcecodestercustomer_support_system1.0—

06 References