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01 Record

CVE-2023-38331

Zoho ManageEngine Support Center Plus 14001 and below is vulnerable to stored XSS in the products module.

UnratedPUBLISHEDCNA: mitre
CNA base scoreUnratedNo CNA CVSS vector

02 Description

Zoho ManageEngine Support Center Plus 14001 and below is vulnerable to stored XSS in the products module.

03 Exploitation and scoring

Exploitation
Assessed, none found. CISA's assessment recorded neither public exploit code nor evidence of exploitation when it was made.
SSVC decision
  • ExploitationnoneCISA recorded no public exploit code and no evidence of exploitation.
  • AutomatablenoAt least one step from reconnaissance to exploitation cannot be reliably automated.
  • Technical ImpactpartialSuccessful exploitation gives limited control of the vulnerable component.
CISA publishes the decision points, not a final SSVC decision. The decision also depends on mission and well-being impact, which is a property of your deployment rather than of the vulnerability.
EPSS probability
2.17% probability of exploitation activity in the next 30 days.
EPSS percentile
Equal to or higher than the score of 81.7% of scored records. A rank, not a probability.
NVD base score
5.4 (CVSS v3.x), scored by the NVD independently of the CNA.
NVD CVSS vector
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N
NVD analysis status
Modified. NVD last modified this record on 2026-06-17.
Red Hat severity
No Red Hat rating. Red Hat rates the CVEs that affect its products.

Exploit-prediction scores from FIRST. Independent scoring and analysis status from the NVD. Vendor severity from Red Hat. Exploitation assessment and catalog membership from CISA.

04 Metadata

Published
2023-07-28 00:00Z3 YR AGO
Last updated
2024-10-23 12:57Z2 YR AGO
Reserved
2023-07-14
Assigning CNA
mitre
Record state
PUBLISHED
Severity
Not rated by the issuing CNA
CNA CVSS vector
Not published by the issuing CNA
Weaknesses
  • CWE-79Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')Base
Data version
5.1
Document digest
568925c3594043465e65033a9a8c3afd4600a26d008b1b4764f6b5af7cd1d7dc

05 Affected products

VendorProductVersionsPlatforms
zohocorpmanageengine_supportcenter_plusNot specified—

06 References