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01 Record

CVE-2023-23679

WordPress JS Help Desk – Best Help Desk & Support Plugin Plugin <= 2.7.7 is vulnerable to Insecure Direct Object References (IDOR)

MediumPUBLISHEDCNA: Patchstack
CNA base score4.6 CVSS v3.xCVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:N/I:L/A:L

02 Description

WordPress JS Help Desk – Best Help Desk & Support Plugin Plugin <= 2.7.7 is vulnerable to Insecure Direct Object References (IDOR)

03 Exploitation and scoring

Exploitation
Assessed, none found. CISA's assessment recorded neither public exploit code nor evidence of exploitation when it was made.
SSVC decision
  • ExploitationnoneCISA recorded no public exploit code and no evidence of exploitation.
  • AutomatablenoAt least one step from reconnaissance to exploitation cannot be reliably automated.
  • Technical ImpactpartialSuccessful exploitation gives limited control of the vulnerable component.
CISA publishes the decision points, not a final SSVC decision. The decision also depends on mission and well-being impact, which is a property of your deployment rather than of the vulnerability.
EPSS probability
0.47% probability of exploitation activity in the next 30 days.
EPSS percentile
Equal to or higher than the score of 40.5% of scored records. A rank, not a probability.
NVD base score
8.8 (CVSS v3.x), scored by the NVD independently of the CNA.
NVD CVSS vector
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H
NVD analysis status
Modified. NVD last modified this record on 2026-06-17.
Red Hat severity
No Red Hat rating. Red Hat rates the CVEs that affect its products.

Exploit-prediction scores from FIRST. Independent scoring and analysis status from the NVD. Vendor severity from Red Hat. Exploitation assessment and catalog membership from CISA.

04 Metadata

Published
2023-06-23 14:21Z3 YR AGO
Last updated
2026-04-28 16:08Z6 MO AGO
Reserved
2023-01-17
Assigning CNA
Patchstack
Record state
PUBLISHED
Severity
Medium (CVSS 4.6)
CNA CVSS vector
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:N/I:L/A:L
Weaknesses
  • CWE-639Authorization Bypass Through User-Controlled KeyBase
Data version
5.2
Document digest
b193e57abbd2f1daeae466f546e56c32334a7f00abae803f7e20c629b1c5d2fe

05 Affected products

VendorProductVersionsPlatforms
JS Help DeskJS Help Desk<= 2.7.7—

06 References