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01 Record

CVE-2023-22964

Zoho ManageEngine ServiceDesk Plus MSP before 10611, and 13x before 13004, is vulnerable to authentication bypass when LDAP authentication is enabled.

CriticalPUBLISHEDCNA: mitre
CNA base score9.1 CVSS v3.xCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N

02 Description

Zoho ManageEngine ServiceDesk Plus MSP before 10611, and 13x before 13004, is vulnerable to authentication bypass when LDAP authentication is enabled.

03 Exploitation and scoring

Exploitation
Assessed, none found. CISA's assessment recorded neither public exploit code nor evidence of exploitation when it was made.
SSVC decision
  • ExploitationnoneCISA recorded no public exploit code and no evidence of exploitation.
  • AutomatableyesAn attacker can reliably automate reconnaissance through exploitation, so this scales.
  • Technical ImpacttotalSuccessful exploitation gives total control of the vulnerable component.
CISA publishes the decision points, not a final SSVC decision. The decision also depends on mission and well-being impact, which is a property of your deployment rather than of the vulnerability.
EPSS probability
2.44% probability of exploitation activity in the next 30 days.
EPSS percentile
Equal to or higher than the score of 83.9% of scored records. A rank, not a probability.
NVD base score
9.1 (CVSS v3.x), scored by the NVD independently of the CNA.
NVD CVSS vector
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N
NVD analysis status
Modified. NVD last modified this record on 2026-06-17.
Red Hat severity
No Red Hat rating. Red Hat rates the CVEs that affect its products.

Exploit-prediction scores from FIRST. Independent scoring and analysis status from the NVD. Vendor severity from Red Hat. Exploitation assessment and catalog membership from CISA.

04 Metadata

Published
2023-01-20 00:00Z3 YR AGO
Last updated
2025-04-03 15:07Z1 YR AGO
Reserved
2023-01-11
Assigning CNA
mitre
Record state
PUBLISHED
Severity
Critical (CVSS 9.1)
CNA CVSS vector
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N
Weaknesses
  • CWE-287Improper AuthenticationClass
Data version
5.1
Document digest
a9fc989efdee5079b0d3b69cbab0453aa5caefe34941374381a4c8a81fdcafc1

05 Affected products

VendorProductVersionsPlatforms
zohocorpmanageengine_servicedesk_plus_mspNot specified—

06 References