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01 Record

CVE-2021-45811

A SQL injection vulnerability in the "Search" functionality of "tickets.php" page in osTicket 1.15.x allows authenticated attackers to execute arbitrary SQL commands via the "keywords" and "topic_id"

UnratedPUBLISHEDCNA: mitre
CNA base scoreUnratedNo CNA CVSS vector

02 Description

A SQL injection vulnerability in the "Search" functionality of "tickets.php" page in osTicket 1.15.x allows authenticated attackers to execute arbitrary SQL commands via the "keywords" and "topic_id"

03 Exploitation and scoring

Exploitation
Public exploit code exists. CISA's assessment records a public proof of concept. That is not a report of exploitation in the wild.
SSVC decision
  • ExploitationpocPublic proof-of-concept exploit code exists. Not a report of exploitation in the wild.
  • AutomatablenoAt least one step from reconnaissance to exploitation cannot be reliably automated.
  • Technical ImpactpartialSuccessful exploitation gives limited control of the vulnerable component.
CISA publishes the decision points, not a final SSVC decision. The decision also depends on mission and well-being impact, which is a property of your deployment rather than of the vulnerability.
EPSS probability
2.49% probability of exploitation activity in the next 30 days.
EPSS percentile
Equal to or higher than the score of 84.2% of scored records. A rank, not a probability.
NVD base score
6.5 (CVSS v3.x), scored by the NVD independently of the CNA.
NVD CVSS vector
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N
NVD analysis status
Modified. NVD last modified this record on 2026-07-09.
Red Hat severity
No Red Hat rating. Red Hat rates the CVEs that affect its products.

Exploit-prediction scores from FIRST. Independent scoring and analysis status from the NVD. Vendor severity from Red Hat. Exploitation assessment and catalog membership from CISA.

04 Metadata

Published
2023-09-08 00:00Z3 YR AGO
Last updated
2026-07-09 00:16Z3 MO AGO
Reserved
2021-12-27
Assigning CNA
mitre
Record state
PUBLISHED
Severity
Not rated by the issuing CNA
CNA CVSS vector
Not published by the issuing CNA
Weaknesses
  • CWE-89Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection')Base
Data version
5.2
Document digest
682d966748a307075e19ce1031b5c024dda588d2829774576eb627508ffe8ec3

05 Affected products

VendorProductVersionsPlatforms
enhancesoftosticketNot specified—

06 References