synced 9 MIN AGO
01 Record

CVE-2021-44077

Zoho ManageEngine ServiceDesk Plus before 11306, ServiceDesk Plus MSP before 10530, and SupportCenter Plus before 11014 are vulnerable to unauthenticated remote code execution. This is related to

CriticalKEVPUBLISHEDCNA: mitre
CNA base score9.8 CVSS v3.xCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

02 Description

Zoho ManageEngine ServiceDesk Plus before 11306, ServiceDesk Plus MSP before 10530, and SupportCenter Plus before 11014 are vulnerable to unauthenticated remote code execution. This is related to

03 Exploitation and scoring

Exploitation
Exploited in the wild. Listed in the CISA Known Exploited Vulnerabilities catalog on 2021-12-01. Federal remediation due 2021-12-15.
SSVC decision
  • ExploitationactiveCISA reports credible evidence of active exploitation.
  • AutomatableyesAn attacker can reliably automate reconnaissance through exploitation, so this scales.
  • Technical ImpacttotalSuccessful exploitation gives total control of the vulnerable component.
CISA publishes the decision points, not a final SSVC decision. The decision also depends on mission and well-being impact, which is a property of your deployment rather than of the vulnerability.
EPSS probability
93.29% probability of exploitation activity in the next 30 days.
EPSS percentile
Equal to or higher than the score of 99.8% of scored records. A rank, not a probability.
NVD base score
9.8 (CVSS v3.x), scored by the NVD independently of the CNA.
NVD CVSS vector
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
NVD analysis status
Analyzed. NVD last modified this record on 2026-06-17.
Red Hat severity
No Red Hat rating. Red Hat rates the CVEs that affect its products.

Exploit-prediction scores from FIRST. Independent scoring and analysis status from the NVD. Vendor severity from Red Hat. Exploitation assessment and catalog membership from CISA.

04 Metadata

Published
2021-11-29 03:17Z4 YR AGO
Last updated
2025-10-21 23:25Z1 YR AGO
Reserved
2021-11-20
Assigning CNA
mitre
Record state
PUBLISHED
Severity
Critical (CVSS 9.8)
CNA CVSS vector
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
Weaknesses
  • CWE-306Missing Authentication for Critical FunctionBase
Data version
5.1
Document digest
f24f6bf24dd6aad78f8d6dd1569fe4442b82a762af8cf50484e672a34bf416c7

05 Affected products

VendorProductVersionsPlatforms
zohocorpmanageengine_servicedesk_plusNot specified—
zohocorpmanageengine_servicedesk_plus_mspNot specified—
zohocorpmanageengine_supportcenter_plusNot specified—

06 References