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01 Record

CVE-2021-43609

An issue was discovered in Spiceworks Help Desk Server before 1.3.3. A Blind Boolean SQL injection vulnerability within the order_by_for_ticket function in app/models/reporting/database_query.rb

CriticalPUBLISHEDCNA: mitre
CNA base score9.9 CVSS v3.xCVSS:3.1/AC:L/AV:N/A:H/C:H/I:H/PR:L/S:C/UI:N
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02 Description

An issue was discovered in Spiceworks Help Desk Server before 1.3.3. A Blind Boolean SQL injection vulnerability within the order_by_for_ticket function in app/models/reporting/database_query.rb

03 Exploitation and scoring

Exploitation
Public exploit code exists. CISA's assessment records a public proof of concept. That is not a report of exploitation in the wild.
SSVC decision
  • ExploitationpocPublic proof-of-concept exploit code exists. Not a report of exploitation in the wild.
  • AutomatablenoAt least one step from reconnaissance to exploitation cannot be reliably automated.
  • Technical ImpacttotalSuccessful exploitation gives total control of the vulnerable component.
CISA publishes the decision points, not a final SSVC decision. The decision also depends on mission and well-being impact, which is a property of your deployment rather than of the vulnerability.
EPSS probability
2.02% probability of exploitation activity in the next 30 days.
EPSS percentile
Equal to or higher than the score of 80.8% of scored records. A rank, not a probability.
NVD base score
8.8 (CVSS v3.x), scored by the NVD independently of the CNA.
NVD CVSS vector
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H
NVD analysis status
Modified. NVD last modified this record on 2026-06-17.
Red Hat severity
No Red Hat rating. Red Hat rates the CVEs that affect its products.

Exploit-prediction scores from FIRST. Independent scoring and analysis status from the NVD. Vendor severity from Red Hat. Exploitation assessment and catalog membership from CISA.

04 Metadata

Published
2023-11-08 00:00Z2 YR AGO
Last updated
2024-09-17 13:02Z2 YR AGO
Reserved
2021-11-12
Assigning CNA
mitre
Record state
PUBLISHED
Severity
Critical (CVSS 9.9)
CNA CVSS vector
CVSS:3.1/AC:L/AV:N/A:H/C:H/I:H/PR:L/S:C/UI:N
Weaknesses
  • CWE-89Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection')Base
Data version
5.1
Document digest
6274220c2c3a967f69715227f310e6151b63bb80ba71e5323682ddbd3012d744

05 Affected products

VendorProductVersionsPlatforms
spiceworkshelp_desk_serverNot specified—

06 References