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01 Record

CVE-2021-33351

Cross Site Scripting Vulnerability in Wyomind Help Desk Magento 2 extension v.1.3.6 and before and fixed in v.1.3.7 allows attackers to escalte privileges via a crafted payload in the ticket message

CriticalPUBLISHEDCNA: mitre
CNA base score9.0 CVSS v3.xCVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:H/I:H/A:H

02 Description

Cross Site Scripting Vulnerability in Wyomind Help Desk Magento 2 extension v.1.3.6 and before and fixed in v.1.3.7 allows attackers to escalte privileges via a crafted payload in the ticket message

03 Exploitation and scoring

Exploitation
Public exploit code exists. CISA's assessment records a public proof of concept. That is not a report of exploitation in the wild.
SSVC decision
  • ExploitationpocPublic proof-of-concept exploit code exists. Not a report of exploitation in the wild.
  • AutomatablenoAt least one step from reconnaissance to exploitation cannot be reliably automated.
  • Technical ImpacttotalSuccessful exploitation gives total control of the vulnerable component.
CISA publishes the decision points, not a final SSVC decision. The decision also depends on mission and well-being impact, which is a property of your deployment rather than of the vulnerability.
EPSS probability
1.03% probability of exploitation activity in the next 30 days.
EPSS percentile
Equal to or higher than the score of 63.5% of scored records. A rank, not a probability.
NVD base score
9.0 (CVSS v3.x), scored by the NVD independently of the CNA.
NVD CVSS vector
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:H/I:H/A:H
NVD analysis status
Modified. NVD last modified this record on 2026-06-17.
Red Hat severity
No Red Hat rating. Red Hat rates the CVEs that affect its products.

Exploit-prediction scores from FIRST. Independent scoring and analysis status from the NVD. Vendor severity from Red Hat. Exploitation assessment and catalog membership from CISA.

04 Metadata

Published
2023-03-08 00:00Z3 YR AGO
Last updated
2025-03-05 20:33Z1 YR AGO
Reserved
2021-05-20
Assigning CNA
mitre
Record state
PUBLISHED
Severity
Critical (CVSS 9.0)
CNA CVSS vector
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:H/I:H/A:H
Weaknesses
  • CWE-79Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')Base
Data version
5.1
Document digest
77191c6b3540c1d2170c5048bc334cd2b3caf2a0d11e41f20bcd88dc7b877871

05 Affected products

VendorProductVersionsPlatforms
wyomindhelp_deskNot specified—

06 References