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01 Record

CVE-2021-31160

Zoho ManageEngine ServiceDesk Plus MSP before 10521 allows an attacker to access internal data.

UnratedPUBLISHEDCNA: mitre
CNA base scoreUnratedNo CNA CVSS vector

02 Description

Zoho ManageEngine ServiceDesk Plus MSP before 10521 allows an attacker to access internal data.

03 Exploitation and scoring

Exploitation
Not assessed. CISA has not published an exploitation assessment for this record, and it is not in the KEV catalog. That is an absence of assessment, not a finding of no risk.
SSVC decision
Not assessed by CISA
EPSS probability
3.51% probability of exploitation activity in the next 30 days.
EPSS percentile
Equal to or higher than the score of 89.1% of scored records. A rank, not a probability.
NVD base score
7.5 (CVSS v3.x), scored by the NVD independently of the CNA.
NVD CVSS vector
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N
NVD analysis status
Modified. NVD last modified this record on 2026-06-17.
Red Hat severity
No Red Hat rating. Red Hat rates the CVEs that affect its products.

Exploit-prediction scores from FIRST. Independent scoring and analysis status from the NVD. Vendor severity from Red Hat. Exploitation assessment and catalog membership from CISA.

04 Metadata

Published
2021-06-29 13:10Z5 YR AGO
Last updated
2025-05-30 16:01Z1 YR AGO
Reserved
2021-04-14
Assigning CNA
mitre
Record state
PUBLISHED
Severity
Not rated by the issuing CNA
CNA CVSS vector
Not published by the issuing CNA
Weaknesses
No CWE assigned
Data version
5.1
Document digest
18a3186328cc3b5b462214993f025b53f8fca74c899ff3fbb2c2af84f763eeab

05 Affected products

VendorProductVersionsPlatforms
zohocorpmanageengine_servicedesk_plusNot specified—
zohocorpmanageengine_servicedesk_plus_mspNot specified—

06 References