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01 Record

CVE-2021-21437

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LowPUBLISHEDCNA: OTRS
CNA base score3.5 CVSS v3.xCVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N

02 Description

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03 Exploitation and scoring

Exploitation
Not assessed. CISA has not published an exploitation assessment for this record, and it is not in the KEV catalog. That is an absence of assessment, not a finding of no risk.
SSVC decision
Not assessed by CISA
EPSS probability
0.67% probability of exploitation activity in the next 30 days.
EPSS percentile
Equal to or higher than the score of 51.3% of scored records. A rank, not a probability.
NVD base score
4.3 (CVSS v3.x), scored by the NVD independently of the CNA.
NVD CVSS vector
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N
NVD analysis status
Modified. NVD last modified this record on 2026-06-17.
Red Hat severity
No Red Hat rating. Red Hat rates the CVEs that affect its products.

Exploit-prediction scores from FIRST. Independent scoring and analysis status from the NVD. Vendor severity from Red Hat. Exploitation assessment and catalog membership from CISA.

04 Metadata

Published
2021-03-22 08:50Z5 YR AGO
Last updated
2024-09-16 20:53Z2 YR AGO
Reserved
2020-12-29
Assigning CNA
OTRS
Record state
PUBLISHED
Severity
Low (CVSS 3.5)
CNA CVSS vector
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N
Weaknesses
Data version
5.1
Document digest
53a8ba3ad24874f160402881b54f6c1ed14b5e5a06e5061a2d2a7856d052a654

05 Affected products

VendorProductVersionsPlatforms
OTRS AGOTRSCIsInCustomerFrontend7.0.x to 7.0.15—
OTRS AGITSMConfigurationManagement7.0.x to 7.0.24—

06 References

07 Remediation

Update to ITSMConfigurationManagement 7.0.25 and OTRSCIsInCustomerFrontend 7.0.16.