synced 11 MIN AGO
01 Record

CVE-2021-21436

Agent is able to link customer's Config Items without permission

LowPUBLISHEDCNA: OTRS
CNA base score3.5 CVSS v3.xCVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N

02 Description

Agent is able to link customer's Config Items without permission

03 Exploitation and scoring

Exploitation
Not assessed. CISA has not published an exploitation assessment for this record, and it is not in the KEV catalog. That is an absence of assessment, not a finding of no risk.
SSVC decision
Not assessed by CISA
EPSS probability
0.76% probability of exploitation activity in the next 30 days.
EPSS percentile
Equal to or higher than the score of 54.8% of scored records. A rank, not a probability.
NVD base score
4.3 (CVSS v3.x), scored by the NVD independently of the CNA.
NVD CVSS vector
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N
NVD analysis status
Modified. NVD last modified this record on 2026-06-17.
Red Hat severity
No Red Hat rating. Red Hat rates the CVEs that affect its products.

Exploit-prediction scores from FIRST. Independent scoring and analysis status from the NVD. Vendor severity from Red Hat. Exploitation assessment and catalog membership from CISA.

04 Metadata

Published
2021-02-08 10:55Z5 YR AGO
Last updated
2024-09-17 04:00Z2 YR AGO
Reserved
2020-12-29
Assigning CNA
OTRS
Record state
PUBLISHED
Severity
Low (CVSS 3.5)
CNA CVSS vector
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N
Weaknesses
Data version
5.1
Document digest
ec8fa1feaeeec390deddf84337d4f7b4bda6a2735e893bfe8e84c3b5623a7dad

05 Affected products

VendorProductVersionsPlatforms
OTRS AGOTRSCIsInCustomerFrontend7.0.x to 7.0.14—

06 References

07 Remediation

Update to OTRSCIsInCustomerFrontend 7.0.15.

08 Fixed in

Ubuntu 16.04 LTS

  • otrs2
    No fix yet

Source: Ubuntu, Canonical Ltd. Licensed under CC BY-SA 4.0. Received through OSV.dev. Reformatted by exploit.cc.

Ubuntu 18.04 LTS

  • otrs2
    No fix yet

Source: Ubuntu, Canonical Ltd. Licensed under CC BY-SA 4.0. Received through OSV.dev. Reformatted by exploit.cc.

Ubuntu 20.04 LTS

  • otrs2
    No fix yet

Source: Ubuntu, Canonical Ltd. Licensed under CC BY-SA 4.0. Received through OSV.dev. Reformatted by exploit.cc.

Ubuntu 22.04 LTS

  • otrs2
    No fix yet

Source: Ubuntu, Canonical Ltd. Licensed under CC BY-SA 4.0. Received through OSV.dev. Reformatted by exploit.cc.

A release or ecosystem missing from this list has no record here. It may be unaffected or not covered by the source. Source notices and licences.