synced 2 MIN AGO
01 Record

CVE-2020-1774

Information disclosure

MediumPUBLISHEDCNA: OTRS
CNA base score4.5 CVSS v3.xCVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:U/C:H/I:N/A:N

02 Description

Information disclosure

03 Exploitation and scoring

Exploitation
Not assessed. CISA has not published an exploitation assessment for this record, and it is not in the KEV catalog. That is an absence of assessment, not a finding of no risk.
SSVC decision
Not assessed by CISA
EPSS probability
0.85% probability of exploitation activity in the next 30 days.
EPSS percentile
Equal to or higher than the score of 58.1% of scored records. A rank, not a probability.
NVD base score
4.9 (CVSS v3.x), scored by the NVD independently of the CNA.
NVD CVSS vector
CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:N/A:N
NVD analysis status
Modified. NVD last modified this record on 2026-06-17.
Red Hat severity
No Red Hat rating. Red Hat rates the CVEs that affect its products.

Exploit-prediction scores from FIRST. Independent scoring and analysis status from the NVD. Vendor severity from Red Hat. Exploitation assessment and catalog membership from CISA.

04 Metadata

Published
2020-04-28 13:54Z6 YR AGO
Last updated
2024-09-16 18:13Z2 YR AGO
Reserved
2019-11-29
Assigning CNA
OTRS
Record state
PUBLISHED
Severity
Medium (CVSS 4.5)
CNA CVSS vector
CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:U/C:H/I:N/A:N
Weaknesses
  • CWE-201Insertion of Sensitive Information Into Sent DataBase
Data version
5.1
Document digest
20226f9d3f5d34daa0cee956e6723158dad39f0e0f7714524df935ebfb026276

05 Affected products

VendorProductVersionsPlatforms
OTRS AG((OTRS)) Community Edition6.0.x <= 6.0.27, 5.0.x <= 5.0.42—
OTRS AGOTRS7.0.x <= 7.0.16—

06 References

07 Remediation

Upgrade to OTRS 7.0.17, ((OTRS)) Community Edition 6.0.28 Patch for ((OTRS)) Community Edition 6: https://github.com/OTRS/otrs/commit/ff725cbea77f03fa296bb13f93f5b07086920342 Patch for ((OTRS)) Community Edition 5: https://github.com/OTRS/otrs/commit/fb0e6131e79aa2ba9c7acbd16f4ee4e73289f64b

08 Fixed in

Debian 11

  • otrs2
    Fixed in 6.0.28-1

Source: Debian Security Tracker, the Debian security team. Received through OSV.dev. Reformatted by exploit.cc.

Ubuntu 16.04 LTS

  • otrs2
    No fix yet

Source: Ubuntu, Canonical Ltd. Licensed under CC BY-SA 4.0. Received through OSV.dev. Reformatted by exploit.cc.

Ubuntu 18.04 LTS

  • otrs2
    No fix yet

Source: Ubuntu, Canonical Ltd. Licensed under CC BY-SA 4.0. Received through OSV.dev. Reformatted by exploit.cc.

Ubuntu 20.04 LTS

  • otrs2
    No fix yet

Source: Ubuntu, Canonical Ltd. Licensed under CC BY-SA 4.0. Received through OSV.dev. Reformatted by exploit.cc.

A release or ecosystem missing from this list has no record here. It may be unaffected or not covered by the source. Source notices and licences.