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01 Record

CVE-2020-1766

Improper handling of uploaded inline images

LowPUBLISHEDCNA: OTRS
CNA base score2.0 CVSS v3.xCVSS:3.1/AV:N/AC:H/PR:H/UI:R/S:U/C:N/I:L/A:N

02 Description

Improper handling of uploaded inline images

03 Exploitation and scoring

Exploitation
Not assessed. CISA has not published an exploitation assessment for this record, and it is not in the KEV catalog. That is an absence of assessment, not a finding of no risk.
SSVC decision
Not assessed by CISA
EPSS probability
1.23% probability of exploitation activity in the next 30 days.
EPSS percentile
Equal to or higher than the score of 68.5% of scored records. A rank, not a probability.
NVD base score
6.1 (CVSS v3.x), scored by the NVD independently of the CNA.
NVD CVSS vector
CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N
NVD analysis status
Modified. NVD last modified this record on 2026-06-17.
Red Hat severity
No Red Hat rating. Red Hat rates the CVEs that affect its products.

Exploit-prediction scores from FIRST. Independent scoring and analysis status from the NVD. Vendor severity from Red Hat. Exploitation assessment and catalog membership from CISA.

04 Metadata

Published
2020-01-10 15:08Z6 YR AGO
Last updated
2024-09-17 00:10Z2 YR AGO
Reserved
2019-11-29
Assigning CNA
OTRS
Record state
PUBLISHED
Severity
Low (CVSS 2.0)
CNA CVSS vector
CVSS:3.1/AV:N/AC:H/PR:H/UI:R/S:U/C:N/I:L/A:N
Weaknesses
  • CWE-79Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')Base
Data version
5.1
Document digest
f160a7a36eec0009d92a49fc3d08e66521dc4a676bd64b11b849f19ef5b19cd3

05 Affected products

VendorProductVersionsPlatforms
OTRS AG((OTRS)) Community Edition5.0.x version 5.0.39 and prior versions, 6.0.x version 6.0.24 and prior versions—
OTRS AGOTRS7.0.x version 7.0.13 and prior versions—

06 References

07 Remediation

Upgrade to OTRS 7.0.14, ((OTRS)) Community Edition 6.0.25, ((OTRS)) Community Edition 5.0.40

Patch for ((OTRS)) Community Edition 6: https://github.com/OTRS/otrs/commit/128078b0bb30f601ed97d4a13906644264ee6013 Patch for ((OTRS)) Community Edition 5: https://github.com/OTRS/otrs/commit/b7d80f9000fc9a435743d8d1d7d44d9a17483a9a

08 Fixed in

Debian 11

  • otrs2
    Fixed in 6.0.25-1

Source: Debian Security Tracker, the Debian security team. Received through OSV.dev. Reformatted by exploit.cc.

Ubuntu 16.04 LTS

  • otrs2
    No fix yet

Source: Ubuntu, Canonical Ltd. Licensed under CC BY-SA 4.0. Received through OSV.dev. Reformatted by exploit.cc.

Ubuntu 18.04 LTS

  • otrs2
    No fix yet

Source: Ubuntu, Canonical Ltd. Licensed under CC BY-SA 4.0. Received through OSV.dev. Reformatted by exploit.cc.

A release or ecosystem missing from this list has no record here. It may be unaffected or not covered by the source. Source notices and licences.