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01 Record

CVE-2020-16193

osTicket before 1.14.3 allows XSS because include/staff/banrule.inc.php has an unvalidated echo $info['notes'] call.

UnratedPUBLISHEDCNA: mitre
CNA base scoreUnratedNo CNA CVSS vector

02 Description

osTicket before 1.14.3 allows XSS because include/staff/banrule.inc.php has an unvalidated echo $info['notes'] call.

03 Exploitation and scoring

Exploitation
Not assessed. CISA has not published an exploitation assessment for this record, and it is not in the KEV catalog. That is an absence of assessment, not a finding of no risk.
SSVC decision
Not assessed by CISA
EPSS probability
0.58% probability of exploitation activity in the next 30 days.
EPSS percentile
Equal to or higher than the score of 47.8% of scored records. A rank, not a probability.
NVD base score
5.4 (CVSS v3.x), scored by the NVD independently of the CNA.
NVD CVSS vector
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N
NVD analysis status
Modified. NVD last modified this record on 2026-07-10.
Red Hat severity
No Red Hat rating. Red Hat rates the CVEs that affect its products.

Exploit-prediction scores from FIRST. Independent scoring and analysis status from the NVD. Vendor severity from Red Hat. Exploitation assessment and catalog membership from CISA.

04 Metadata

Published
2020-08-26 12:00Z6 YR AGO
Last updated
2024-08-04 13:37Z2 YR AGO
Reserved
2020-07-31
Assigning CNA
mitre
Record state
PUBLISHED
Severity
Not rated by the issuing CNA
CNA CVSS vector
Not published by the issuing CNA
Weaknesses
  • CWE-79Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')Base
Data version
5.1
Document digest
6c45eea910bf224ee727714f231e31b931d8d4b3b666ab4c96968d36b48a8d82

05 Affected products

VendorProductVersionsPlatforms
enhancesoftosticketNot specified—

06 References