01 Record
CVE-2020-11466
An issue was discovered in Deskpro before 2019.8.0. The /api/tickets endpoint failed to properly validate a user's privilege, allowing an attacker to retrieve arbitrary information about all helpdesk
HighPUBLISHEDCNA: mitre
CNA base score7.6 CVSS v3.xCVSS:3.0/AC:L/AV:N/A:L/C:H/I:L/PR:L/S:U/UI:N
02 Description
An issue was discovered in Deskpro before 2019.8.0. The /api/tickets endpoint failed to properly validate a user's privilege, allowing an attacker to retrieve arbitrary information about all helpdesk
03 Exploitation and scoring
- Exploitation
- Not assessed. CISA has not published an exploitation assessment for this record, and it is not in the KEV catalog. That is an absence of assessment, not a finding of no risk.
- SSVC decision
- Not assessed by CISA
- EPSS probability
- 1.23% probability of exploitation activity in the next 30 days.
- EPSS percentile
- Equal to or higher than the score of 68.5% of scored records. A rank, not a probability.
- NVD base score
- 4.3 (CVSS v3.x), scored by the NVD independently of the CNA.
- NVD CVSS vector
- CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N
- NVD analysis status
- Modified. NVD last modified this record on 2026-06-17.
- Red Hat severity
- No Red Hat rating. Red Hat rates the CVEs that affect its products.
Exploit-prediction scores from FIRST. Independent scoring and analysis status from the NVD. Vendor severity from Red Hat. Exploitation assessment and catalog membership from CISA.
04 Metadata
- Published
- 2020-04-01 20:51Z6 YR AGO
- Last updated
- 2024-08-04 11:28Z2 YR AGO
- Reserved
- 2020-04-01
- Assigning CNA
- mitre
- Record state
- PUBLISHED
- Severity
- High (CVSS 7.6)
- CNA CVSS vector
- CVSS:3.0/AC:L/AV:N/A:L/C:H/I:L/PR:L/S:U/UI:N
- Weaknesses
- CWE-269Improper Privilege ManagementClass
- Data version
- 5.1
- Document digest
- 546b7d7f1e3e1631fd39929e7e3ea911cc61b4957bb1f8ea4af1994ddaaf23e7
05 Affected products
VendorProductVersionsPlatforms