01 Record
CVE-2020-10189
Zoho ManageEngine Desktop Central before 10.0.474 allows remote code execution because of deserialization of untrusted data in getChartImage in the FileStorage class. This is related to the
CriticalKEVPUBLISHEDCNA: mitre
CNA base score9.8 CVSS v3.xCVSS:3.0/AC:L/AV:N/A:H/C:H/I:H/PR:N/S:U/UI:N
02 Description
Zoho ManageEngine Desktop Central before 10.0.474 allows remote code execution because of deserialization of untrusted data in getChartImage in the FileStorage class. This is related to the
03 Exploitation and scoring
- Exploitation
- Exploited in the wild. Listed in the CISA Known Exploited Vulnerabilities catalog on 2021-11-03. Federal remediation due 2022-05-03.
- SSVC decision
- ExploitationactiveCISA reports credible evidence of active exploitation.
- AutomatableyesAn attacker can reliably automate reconnaissance through exploitation, so this scales.
- Technical ImpacttotalSuccessful exploitation gives total control of the vulnerable component.
- EPSS probability
- 99.94% probability of exploitation activity in the next 30 days.
- EPSS percentile
- Equal to or higher than the score of 99.9% of scored records. A rank, not a probability.
- NVD base score
- 9.8 (CVSS v3.x), scored by the NVD independently of the CNA.
- NVD CVSS vector
- CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
- NVD analysis status
- Analyzed. NVD last modified this record on 2026-06-17.
- Red Hat severity
- No Red Hat rating. Red Hat rates the CVEs that affect its products.
Exploit-prediction scores from FIRST. Independent scoring and analysis status from the NVD. Vendor severity from Red Hat. Exploitation assessment and catalog membership from CISA.
04 Metadata
- Published
- 2020-03-06 16:05Z6 YR AGO
- Last updated
- 2025-10-21 23:35Z1 YR AGO
- Reserved
- 2020-03-06
- Assigning CNA
- mitre
- Record state
- PUBLISHED
- Severity
- Critical (CVSS 9.8)
- CNA CVSS vector
- CVSS:3.0/AC:L/AV:N/A:H/C:H/I:H/PR:N/S:U/UI:N
- Weaknesses
- CWE-502Deserialization of Untrusted DataBase
- Data version
- 5.1
- Document digest
- 6aa0021af5f50cc7d04636df184673178936f9ab1a4b71e8bbac7ee3e74eaf01
05 Affected products
VendorProductVersionsPlatforms
06 References
- srcincite.iohttps://srcincite.io/advisories/src-2020-0011/
- www.zdnet.comhttps://www.zdnet.com/article/zoho-zero-day-published-on-twitter/
- srcincite.iohttps://srcincite.io/pocs/src-2020-0011.py.txt
- www.manageengine.comhttps://www.manageengine.com/products/desktop-central/remote-code-execution-vulnerability.html
- packetstormsecurity.comhttp://packetstormsecurity.com/files/156730/ManageEngine-Desktop-Central-Java-Deserialization.html
- cwe.mitre.orghttps://cwe.mitre.org/data/definitions/502.html
- www.cisa.govhttps://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2020-10189