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01 Record

CVE-2019-8394

Zoho ManageEngine ServiceDesk Plus (SDP) before 10.0 build 10012 allows remote attackers to upload arbitrary files via login page customization.

HighKEVPUBLISHEDCNA: mitre
CNA base score7.5 CVSS v3.xCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:H/A:N

02 Description

Zoho ManageEngine ServiceDesk Plus (SDP) before 10.0 build 10012 allows remote attackers to upload arbitrary files via login page customization.

03 Exploitation and scoring

Exploitation
Exploited in the wild. Listed in the CISA Known Exploited Vulnerabilities catalog on 2021-11-03. Federal remediation due 2022-05-03.
SSVC decision
  • ExploitationactiveCISA reports credible evidence of active exploitation.
  • AutomatablenoAt least one step from reconnaissance to exploitation cannot be reliably automated.
  • Technical ImpactpartialSuccessful exploitation gives limited control of the vulnerable component.
CISA publishes the decision points, not a final SSVC decision. The decision also depends on mission and well-being impact, which is a property of your deployment rather than of the vulnerability.
EPSS probability
63.33% probability of exploitation activity in the next 30 days.
EPSS percentile
Equal to or higher than the score of 99.1% of scored records. A rank, not a probability.
NVD base score
6.5 (CVSS v3.x), scored by the NVD independently of the CNA.
NVD CVSS vector
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:H/A:N
NVD analysis status
Analyzed. NVD last modified this record on 2026-06-17.
Red Hat severity
No Red Hat rating. Red Hat rates the CVEs that affect its products.

Exploit-prediction scores from FIRST. Independent scoring and analysis status from the NVD. Vendor severity from Red Hat. Exploitation assessment and catalog membership from CISA.

04 Metadata

Published
2019-02-17 04:00Z7 YR AGO
Last updated
2025-10-21 23:45Z1 YR AGO
Reserved
2019-02-16
Assigning CNA
mitre
Record state
PUBLISHED
Severity
High (CVSS 7.5)
CNA CVSS vector
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:H/A:N
Weaknesses
  • CWE-434Unrestricted Upload of File with Dangerous TypeBase
Data version
5.1
Document digest
df3303ac6da7a8533c58019bcf0e70567f5000c4548c9d1648d3e3fd30c42bf0

05 Affected products

VendorProductVersionsPlatforms
zohocorpmanageengine_servicedesk_plusNot specified—

06 References