CVE-2019-18180
Denial of service
02 Description
Denial of service
03 Exploitation and scoring
- Exploitation
- Not assessed. CISA has not published an exploitation assessment for this record, and it is not in the KEV catalog. That is an absence of assessment, not a finding of no risk.
- SSVC decision
- Not assessed by CISA
- EPSS probability
- 2.57% probability of exploitation activity in the next 30 days.
- EPSS percentile
- Equal to or higher than the score of 84.8% of scored records. A rank, not a probability.
- NVD base score
- 7.5 (CVSS v3.x), scored by the NVD independently of the CNA.
- NVD CVSS vector
- CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H
- NVD analysis status
- Modified. NVD last modified this record on 2026-06-17.
- Red Hat severity
- No Red Hat rating. Red Hat rates the CVEs that affect its products.
Exploit-prediction scores from FIRST. Independent scoring and analysis status from the NVD. Vendor severity from Red Hat. Exploitation assessment and catalog membership from CISA.
04 Metadata
- Published
- 2019-12-05 14:54Z6 YR AGO
- Last updated
- 2024-09-16 19:24Z2 YR AGO
- Reserved
- 2019-10-17
- Assigning CNA
- mitre
- Record state
- PUBLISHED
- Severity
- Medium (CVSS 5.3)
- CNA CVSS vector
- CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:L
- Weaknesses
- CWE-835Loop with Unreachable Exit Condition ('Infinite Loop')Base
- Data version
- 5.1
- Document digest
- e0dc3c50032b232af298d4df3d5e5ef9f1ce38399e76025c4be395fa375459c6
05 Affected products
06 References
- community.otrs.comhttps://community.otrs.com/security-advisory-2019-15-security-update-for-otrs-framework/
- lists.opensuse.orgopenSUSE-SU-2020:0551http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html
- lists.opensuse.orgopenSUSE-SU-2020:1475http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html
- lists.opensuse.orgopenSUSE-SU-2020:1509http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html
- lists.debian.org[debian-lts-announce] 20230831 [SECURITY] [DLA 3551-1] otrs2 security updatehttps://lists.debian.org/debian-lts-announce/2023/08/msg00040.html
07 Remediation
Upgrade to OTRS 7.0.13 or OTRS 6.0.24 or OTRS 5.0.39
Patch for ((OTRS)) Community Edition 6.0: https://github.com/OTRS/otrs/commit/799616eb43f7fb53cae4e04c81e2156baaf02e2b Patch for ((OTRS)) Community Edition 5.0: https://github.com/OTRS/otrs/commit/76b301f4e3f45cb23bb6a3d6907028c733d11145
08 Fixed in
Debian 11
- otrs2 Fixed in 6.0.24-1
Source: Debian Security Tracker, the Debian security team. Received through OSV.dev. Reformatted by exploit.cc.
Ubuntu 16.04 LTS
- otrs2 No fix yet
Source: Ubuntu, Canonical Ltd. Licensed under CC BY-SA 4.0. Received through OSV.dev. Reformatted by exploit.cc.
Ubuntu 18.04 LTS
- otrs2 No fix yet
Source: Ubuntu, Canonical Ltd. Licensed under CC BY-SA 4.0. Received through OSV.dev. Reformatted by exploit.cc.
A release or ecosystem missing from this list has no record here. It may be unaffected or not covered by the source. Source notices and licences.