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01 Record

CVE-2019-18180

Denial of service

MediumPUBLISHEDCNA: mitre
CNA base score5.3 CVSS v3.xCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:L

02 Description

Denial of service

03 Exploitation and scoring

Exploitation
Not assessed. CISA has not published an exploitation assessment for this record, and it is not in the KEV catalog. That is an absence of assessment, not a finding of no risk.
SSVC decision
Not assessed by CISA
EPSS probability
2.57% probability of exploitation activity in the next 30 days.
EPSS percentile
Equal to or higher than the score of 84.8% of scored records. A rank, not a probability.
NVD base score
7.5 (CVSS v3.x), scored by the NVD independently of the CNA.
NVD CVSS vector
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H
NVD analysis status
Modified. NVD last modified this record on 2026-06-17.
Red Hat severity
No Red Hat rating. Red Hat rates the CVEs that affect its products.

Exploit-prediction scores from FIRST. Independent scoring and analysis status from the NVD. Vendor severity from Red Hat. Exploitation assessment and catalog membership from CISA.

04 Metadata

Published
2019-12-05 14:54Z6 YR AGO
Last updated
2024-09-16 19:24Z2 YR AGO
Reserved
2019-10-17
Assigning CNA
mitre
Record state
PUBLISHED
Severity
Medium (CVSS 5.3)
CNA CVSS vector
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:L
Weaknesses
  • CWE-835Loop with Unreachable Exit Condition ('Infinite Loop')Base
Data version
5.1
Document digest
e0dc3c50032b232af298d4df3d5e5ef9f1ce38399e76025c4be395fa375459c6

05 Affected products

VendorProductVersionsPlatforms
otrsotrsNot specified—

06 References

07 Remediation

Upgrade to OTRS 7.0.13 or OTRS 6.0.24 or OTRS 5.0.39

Patch for ((OTRS)) Community Edition 6.0: https://github.com/OTRS/otrs/commit/799616eb43f7fb53cae4e04c81e2156baaf02e2b Patch for ((OTRS)) Community Edition 5.0: https://github.com/OTRS/otrs/commit/76b301f4e3f45cb23bb6a3d6907028c733d11145

08 Fixed in

Debian 11

  • otrs2
    Fixed in 6.0.24-1

Source: Debian Security Tracker, the Debian security team. Received through OSV.dev. Reformatted by exploit.cc.

Ubuntu 16.04 LTS

  • otrs2
    No fix yet

Source: Ubuntu, Canonical Ltd. Licensed under CC BY-SA 4.0. Received through OSV.dev. Reformatted by exploit.cc.

Ubuntu 18.04 LTS

  • otrs2
    No fix yet

Source: Ubuntu, Canonical Ltd. Licensed under CC BY-SA 4.0. Received through OSV.dev. Reformatted by exploit.cc.

A release or ecosystem missing from this list has no record here. It may be unaffected or not covered by the source. Source notices and licences.