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01 Record

CVE-2018-7195

Enhancesoft osTicket before 1.10.2 allows remote attackers to reset arbitrary passwords (when an associated e-mail address is known) by leveraging guest access and guessing a 6-digit number.

UnratedPUBLISHEDCNA: mitre
CNA base scoreUnratedNo CNA CVSS vector

02 Description

Enhancesoft osTicket before 1.10.2 allows remote attackers to reset arbitrary passwords (when an associated e-mail address is known) by leveraging guest access and guessing a 6-digit number.

03 Exploitation and scoring

Exploitation
Not assessed. CISA has not published an exploitation assessment for this record, and it is not in the KEV catalog. That is an absence of assessment, not a finding of no risk.
SSVC decision
Not assessed by CISA
EPSS probability
0.99% probability of exploitation activity in the next 30 days.
EPSS percentile
Equal to or higher than the score of 62.3% of scored records. A rank, not a probability.
NVD base score
8.1 (CVSS v3.x), scored by the NVD independently of the CNA.
NVD CVSS vector
CVSS:3.0/AV:N/AC:H/PR:N/UI:N/S:U/C:H/I:H/A:H
NVD analysis status
Modified. NVD last modified this record on 2026-07-10.
Red Hat severity
No Red Hat rating. Red Hat rates the CVEs that affect its products.

Exploit-prediction scores from FIRST. Independent scoring and analysis status from the NVD. Vendor severity from Red Hat. Exploitation assessment and catalog membership from CISA.

04 Metadata

Published
2018-03-27 17:00Z8 YR AGO
Last updated
2024-08-05 06:24Z2 YR AGO
Reserved
2018-02-17
Assigning CNA
mitre
Record state
PUBLISHED
Severity
Not rated by the issuing CNA
CNA CVSS vector
Not published by the issuing CNA
Weaknesses
No CWE assigned
Data version
5.1
Document digest
2b1129abddd08f324c76c385f104c752f7b79405441279f26060bd67c5d4976b

05 Affected products

VendorProductVersionsPlatforms
enhancesoftosticketNot specified—

06 References