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01 Record

CVE-2018-19143

Open Ticket Request System (OTRS) 4.0.x before 4.0.33, 5.0.x before 5.0.31, and 6.0.x before 6.0.13 allows an authenticated user to delete files via a modified submission form because upload caching

UnratedPUBLISHEDCNA: mitre
CNA base scoreUnratedNo CNA CVSS vector

02 Description

Open Ticket Request System (OTRS) 4.0.x before 4.0.33, 5.0.x before 5.0.31, and 6.0.x before 6.0.13 allows an authenticated user to delete files via a modified submission form because upload caching

03 Exploitation and scoring

Exploitation
Not assessed. CISA has not published an exploitation assessment for this record, and it is not in the KEV catalog. That is an absence of assessment, not a finding of no risk.
SSVC decision
Not assessed by CISA
EPSS probability
0.86% probability of exploitation activity in the next 30 days.
EPSS percentile
Equal to or higher than the score of 58.1% of scored records. A rank, not a probability.
NVD base score
6.5 (CVSS v3.x), scored by the NVD independently of the CNA.
NVD CVSS vector
CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:H/A:N
NVD analysis status
Modified. NVD last modified this record on 2026-06-17.
Red Hat severity
No Red Hat rating. Red Hat rates the CVEs that affect its products.

Exploit-prediction scores from FIRST. Independent scoring and analysis status from the NVD. Vendor severity from Red Hat. Exploitation assessment and catalog membership from CISA.

04 Metadata

Published
2018-11-11 05:00Z7 YR AGO
Last updated
2024-08-05 11:30Z2 YR AGO
Reserved
2018-11-09
Assigning CNA
mitre
Record state
PUBLISHED
Severity
Not rated by the issuing CNA
CNA CVSS vector
Not published by the issuing CNA
Weaknesses
  • CWE-425Direct Request ('Forced Browsing')Base
Data version
5.1
Document digest
8bf0a2b9d37fc26191de0eca8bd5673d9dc8e968c96bcb762c91cef6f1171495

05 Affected products

VendorProductVersionsPlatforms
debiandebian_linuxNot specified—
otrsopen_ticket_request_systemNot specified—

06 References

07 Fixed in

Debian 11

  • otrs2
    Fixed in 6.0.13-1

Source: Debian Security Tracker, the Debian security team. Received through OSV.dev. Reformatted by exploit.cc.

Ubuntu 16.04 LTS

  • otrs2
    No fix yet

Source: Ubuntu, Canonical Ltd. Licensed under CC BY-SA 4.0. Received through OSV.dev. Reformatted by exploit.cc.

Ubuntu 18.04 LTS

  • otrs2
    No fix yet

Source: Ubuntu, Canonical Ltd. Licensed under CC BY-SA 4.0. Received through OSV.dev. Reformatted by exploit.cc.

A release or ecosystem missing from this list has no record here. It may be unaffected or not covered by the source. Source notices and licences.