CVE-2018-11563
An issue was discovered in Open Ticket Request System (OTRS) 6.0.x through 6.0.7. A carefully constructed email could be used to inject and execute arbitrary stylesheet or JavaScript code in a logged
02 Description
An issue was discovered in Open Ticket Request System (OTRS) 6.0.x through 6.0.7. A carefully constructed email could be used to inject and execute arbitrary stylesheet or JavaScript code in a logged
03 Exploitation and scoring
- Exploitation
- Not assessed. CISA has not published an exploitation assessment for this record, and it is not in the KEV catalog. That is an absence of assessment, not a finding of no risk.
- SSVC decision
- Not assessed by CISA
- EPSS probability
- 0.82% probability of exploitation activity in the next 30 days.
- EPSS percentile
- Equal to or higher than the score of 57.1% of scored records. A rank, not a probability.
- NVD base score
- 4.6 (CVSS v3.x), scored by the NVD independently of the CNA.
- NVD CVSS vector
- CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:L/A:N
- NVD analysis status
- Modified. NVD last modified this record on 2026-06-17.
- Red Hat severity
- No Red Hat rating. Red Hat rates the CVEs that affect its products.
Exploit-prediction scores from FIRST. Independent scoring and analysis status from the NVD. Vendor severity from Red Hat. Exploitation assessment and catalog membership from CISA.
04 Metadata
- Published
- 2019-07-08 12:23Z7 YR AGO
- Last updated
- 2024-08-05 08:10Z2 YR AGO
- Reserved
- 2018-05-30
- Assigning CNA
- mitre
- Record state
- PUBLISHED
- Severity
- Not rated by the issuing CNA
- CNA CVSS vector
- Not published by the issuing CNA
- Weaknesses
- No CWE assigned
- Data version
- 5.1
- Document digest
- 0e8edc28647fa735dc625cc34672251420fd2b86996553f02743bb0fff63a6a2
05 Affected products
06 References
- www.otrs.comhttps://www.otrs.com/category/release-and-security-notes-en/
- lists.otrs.orghttps://lists.otrs.org/pipermail/announce/2018/000720.html
- community.otrs.comhttps://community.otrs.com/security-advisory-2018-02-security-update-for-otrs-framework/
- lists.debian.org[debian-lts-announce] 20190814 [SECURITY] [DLA 1877-1] otrs2 security updatehttps://lists.debian.org/debian-lts-announce/2019/08/msg00018.html
07 Fixed in
Debian 11
- otrs2 Fixed in 6.0.8-1
Source: Debian Security Tracker, the Debian security team. Received through OSV.dev. Reformatted by exploit.cc.
Ubuntu 16.04 LTS
- otrs2 No fix yet
Source: Ubuntu, Canonical Ltd. Licensed under CC BY-SA 4.0. Received through OSV.dev. Reformatted by exploit.cc.
Ubuntu 18.04 LTS
- otrs2 No fix yet
Source: Ubuntu, Canonical Ltd. Licensed under CC BY-SA 4.0. Received through OSV.dev. Reformatted by exploit.cc.
A release or ecosystem missing from this list has no record here. It may be unaffected or not covered by the source. Source notices and licences.