CVE-2017-17476
Open Ticket Request System (OTRS) 4.0.x before 4.0.28, 5.0.x before 5.0.26, and 6.0.x before 6.0.3, when cookie support is disabled, might allow remote attackers to hijack web sessions and
02 Description
Open Ticket Request System (OTRS) 4.0.x before 4.0.28, 5.0.x before 5.0.26, and 6.0.x before 6.0.3, when cookie support is disabled, might allow remote attackers to hijack web sessions and
03 Exploitation and scoring
- Exploitation
- Not assessed. CISA has not published an exploitation assessment for this record, and it is not in the KEV catalog. That is an absence of assessment, not a finding of no risk.
- SSVC decision
- Not assessed by CISA
- EPSS probability
- 2.22% probability of exploitation activity in the next 30 days.
- EPSS percentile
- Equal to or higher than the score of 82.4% of scored records. A rank, not a probability.
- NVD base score
- 8.8 (CVSS v3.x), scored by the NVD independently of the CNA.
- NVD CVSS vector
- CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:H/A:H
- NVD analysis status
- Modified. NVD last modified this record on 2026-06-17.
- Red Hat severity
- No Red Hat rating. Red Hat rates the CVEs that affect its products.
Exploit-prediction scores from FIRST. Independent scoring and analysis status from the NVD. Vendor severity from Red Hat. Exploitation assessment and catalog membership from CISA.
04 Metadata
- Published
- 2017-12-20 17:00Z8 YR AGO
- Last updated
- 2024-08-05 20:51Z2 YR AGO
- Reserved
- 2017-12-08
- Assigning CNA
- mitre
- Record state
- PUBLISHED
- Severity
- Not rated by the issuing CNA
- CNA CVSS vector
- Not published by the issuing CNA
- Weaknesses
- CWE-200Exposure of Sensitive Information to an Unauthorized ActorClass
- Data version
- 5.1
- Document digest
- b5c3848ee147d8b8d9f1ea8fe5334f99217b23fc2de13b40c1a8440531a463f9
05 Affected products
06 References
- github.comhttps://github.com/OTRS/otrs/commit/720c73fbf53e476ca7dfdf2ae1d4d3d2aad2b953
- www.otrs.comhttps://www.otrs.com/security-advisory-2017-10-security-update-otrs-framework/
- github.comhttps://github.com/OTRS/otrs/commit/36e3be99cfe8a9e09afa1b75fdc39f3e28f561fc
- www.debian.orgDSA-4069https://www.debian.org/security/2017/dsa-4069
- lists.debian.org[debian-lts-announce] 20171220 [SECURITY] [DLA 1215-1] otrs2 security updatehttps://lists.debian.org/debian-lts-announce/2017/12/msg00018.html
- github.comhttps://github.com/OTRS/otrs/commit/26707eaaa791648e6c7ad6aeaa27efd70e7c66eb
07 Fixed in
Debian 11
- otrs2 Fixed in 6.0.3-1
Source: Debian Security Tracker, the Debian security team. Received through OSV.dev. Reformatted by exploit.cc.
Ubuntu 16.04 LTS
- otrs2 No fix yet
Source: Ubuntu, Canonical Ltd. Licensed under CC BY-SA 4.0. Received through OSV.dev. Reformatted by exploit.cc.
A release or ecosystem missing from this list has no record here. It may be unaffected or not covered by the source. Source notices and licences.