CVE-2017-14635
In Open Ticket Request System (OTRS) 3.3.x before 3.3.18, 4.x before 4.0.25, and 5.x before 5.0.23, remote authenticated users can leverage statistics-write permissions to gain privileges via code
02 Description
In Open Ticket Request System (OTRS) 3.3.x before 3.3.18, 4.x before 4.0.25, and 5.x before 5.0.23, remote authenticated users can leverage statistics-write permissions to gain privileges via code
03 Exploitation and scoring
- Exploitation
- Not assessed. CISA has not published an exploitation assessment for this record, and it is not in the KEV catalog. That is an absence of assessment, not a finding of no risk.
- SSVC decision
- Not assessed by CISA
- EPSS probability
- 1.92% probability of exploitation activity in the next 30 days.
- EPSS percentile
- Equal to or higher than the score of 79.5% of scored records. A rank, not a probability.
- NVD base score
- 8.8 (CVSS v3.x), scored by the NVD independently of the CNA.
- NVD CVSS vector
- CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H
- NVD analysis status
- Modified. NVD last modified this record on 2026-06-17.
- Red Hat severity
- No Red Hat rating. Red Hat rates the CVEs that affect its products.
Exploit-prediction scores from FIRST. Independent scoring and analysis status from the NVD. Vendor severity from Red Hat. Exploitation assessment and catalog membership from CISA.
04 Metadata
- Published
- 2017-09-21 13:00Z9 YR AGO
- Last updated
- 2024-08-05 19:34Z2 YR AGO
- Reserved
- 2017-09-21
- Assigning CNA
- mitre
- Record state
- PUBLISHED
- Severity
- Not rated by the issuing CNA
- CNA CVSS vector
- Not published by the issuing CNA
- Weaknesses
- CWE-20Improper Input ValidationClass
- Data version
- 5.1
- Document digest
- b391d90740b1e0e20b4763bcfbfe5b8df2cae9e909c6ff2dcb4cb6f46c840719
05 Affected products
06 References
- www.debian.orgDSA-4021https://www.debian.org/security/2017/dsa-4021
- www.otrs.comhttps://www.otrs.com/security-advisory-2017-04-security-update-otrs-versions/
07 Fixed in
Debian 11
- otrs2 Fixed in 5.0.23-1
Source: Debian Security Tracker, the Debian security team. Received through OSV.dev. Reformatted by exploit.cc.
Ubuntu 16.04 LTS
- otrs2 No fix yet
Source: Ubuntu, Canonical Ltd. Licensed under CC BY-SA 4.0. Received through OSV.dev. Reformatted by exploit.cc.
A release or ecosystem missing from this list has no record here. It may be unaffected or not covered by the source. Source notices and licences.