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01 Record

CVE-2013-3551

Kernel/Modules/AgentTicketPhone.pm in Open Ticket Request System (OTRS) 3.0.x before 3.0.20, 3.1.x before 3.1.16, and 3.2.x before 3.2.7, and OTRS ITSM 3.0.x before 3.0.8, 3.1.x before 3.1.9, and

UnratedPUBLISHEDCNA: mitre
CNA base scoreUnratedNo CNA CVSS vector

02 Description

Kernel/Modules/AgentTicketPhone.pm in Open Ticket Request System (OTRS) 3.0.x before 3.0.20, 3.1.x before 3.1.16, and 3.2.x before 3.2.7, and OTRS ITSM 3.0.x before 3.0.8, 3.1.x before 3.1.9, and

03 Exploitation and scoring

Exploitation
Not assessed. CISA has not published an exploitation assessment for this record, and it is not in the KEV catalog. That is an absence of assessment, not a finding of no risk.
SSVC decision
Not assessed by CISA
EPSS probability
1.57% probability of exploitation activity in the next 30 days.
EPSS percentile
Equal to or higher than the score of 74.9% of scored records. A rank, not a probability.
NVD base score
6.5 (CVSS v3.x), scored by the NVD independently of the CNA.
NVD CVSS vector
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N
NVD analysis status
Modified. NVD last modified this record on 2026-06-16.
Red Hat severity
No Red Hat rating. Red Hat rates the CVEs that affect its products.

Exploit-prediction scores from FIRST. Independent scoring and analysis status from the NVD. Vendor severity from Red Hat. Exploitation assessment and catalog membership from CISA.

04 Metadata

Published
2020-02-21 15:35Z6 YR AGO
Last updated
2024-08-06 16:14Z2 YR AGO
Reserved
2013-05-16
Assigning CNA
mitre
Record state
PUBLISHED
Severity
Not rated by the issuing CNA
CNA CVSS vector
Not published by the issuing CNA
Weaknesses
  • CWE-200Exposure of Sensitive Information to an Unauthorized ActorClass
Data version
5.1
Document digest
ff0556efaa9d6e5443095989342a2ae47d2467d44179675c1b8bac65d3e13eda

05 Affected products

VendorProductVersionsPlatforms
otrsotrsNot specified—
otrsotrs_itsmNot specified—

06 References

07 Fixed in

Debian 11

  • otrs2
    Fixed in 3.2.7-1

Source: Debian Security Tracker, the Debian security team. Received through OSV.dev. Reformatted by exploit.cc.

A release or ecosystem missing from this list has no record here. It may be unaffected or not covered by the source. Source notices and licences.