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01 Record

CVE-2012-2582

Multiple cross-site scripting (XSS) vulnerabilities in Open Ticket Request System (OTRS) Help Desk 2.4.x before 2.4.13, 3.0.x before 3.0.15, and 3.1.x before 3.1.9, and OTRS ITSM 2.1.x before 2.1.5,

UnratedPUBLISHEDCNA: certcc
CNA base scoreUnratedNo CNA CVSS vector

02 Description

Multiple cross-site scripting (XSS) vulnerabilities in Open Ticket Request System (OTRS) Help Desk 2.4.x before 2.4.13, 3.0.x before 3.0.15, and 3.1.x before 3.1.9, and OTRS ITSM 2.1.x before 2.1.5,

03 Exploitation and scoring

Exploitation
Not assessed. CISA has not published an exploitation assessment for this record, and it is not in the KEV catalog. That is an absence of assessment, not a finding of no risk.
SSVC decision
Not assessed by CISA
EPSS probability
4.19% probability of exploitation activity in the next 30 days.
EPSS percentile
Equal to or higher than the score of 90.5% of scored records. A rank, not a probability.
NVD base score
The NVD has published no score for this record
NVD CVSS vector
No NVD score to derive
NVD analysis status
Modified. NVD last modified this record on 2026-06-16.
Red Hat severity
No Red Hat rating. Red Hat rates the CVEs that affect its products.

Exploit-prediction scores from FIRST. Independent scoring and analysis status from the NVD. Vendor severity from Red Hat. Exploitation assessment and catalog membership from CISA.

04 Metadata

Published
2012-08-23 10:00Z14 YR AGO
Last updated
2024-08-06 19:34Z2 YR AGO
Reserved
2012-05-09
Assigning CNA
certcc
Record state
PUBLISHED
Severity
Not rated by the issuing CNA
CNA CVSS vector
Not published by the issuing CNA
Weaknesses
  • CWE-79Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')Base
Data version
5.1
Document digest
2063e511137d205b04366034532c5c48d92ebe0e93ced554d091e2473c90d523

05 Affected products

VendorProductVersionsPlatforms
otrsotrsNot specified—
otrsotrs_itsmNot specified—

06 References

07 Fixed in

Debian 11

  • otrs2
    Fixed in 3.1.7+dfsg1-4

Source: Debian Security Tracker, the Debian security team. Received through OSV.dev. Reformatted by exploit.cc.

A release or ecosystem missing from this list has no record here. It may be unaffected or not covered by the source. Source notices and licences.